Supervisor Front End Pharmacy

Job DescriptionDirect his/her department to perform daily pharmacy data entry operations in such a manner as to achieve management's goals of superior customer service while entering accurate prescription data into the pharmacy system on a timely basis. Monitors work flow and production quotas in order to affect desired outcomes of product delivery on schedule. Acts as the coordinator of all pharmacy order entry functions.Required Qualifications Maintain appropriate staffing of the order entry department. Prepare order entry technician work schedules Responsible for providing employees with timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.Manager order entry staff using the proper procedures to enter new and refill prescription orders. Supervise the daily prescription order entry process including all special situations and requirements as specified in current policies and procedures. Maintain a pharmacy order entry training program and ensure that all order entry technicians are appropriately trained according to current policies and procedures.Coordinate with third party billing department all requirements to ensure prompt and accurate billing is accomplished and procedures are in place to ensure that entry information is complete. Review Medicaid and other third party pre-bill edit reports for necessary action and order entry before tape run. Follow all applicable government regulations including HIPAA.COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications Data entry experience Pharmacy technician experienceEducationHigh School Diploma or GEDWV licensed Pharmacy Tech and/or Nationally Certified Pharmacy TechBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2025-10-04