Medicare Broker Manager

Job DescriptionCVS Health/Aetna is hiring a Broker Manager to support our growing Sales Organization in Orange, Osceola and Seminole counites. CVS Health/Aetna is working to transform the way Florida experience health care - improving quality, emphasizing whole-person wellness, and driving down costs. Aetna is hiring a local Broker Manager to support the growth of our industry leading Medicare business. This is a highly collaborative role that will report to the Sales Director and drive local broker distribution and sales success.Accountable for driving and achieving company defined distribution channel sales goals and objectives. Responsible for the execution of market strategy impacting the recruitment, onboarding, engagement, production, and compliance adherence of assigned independent broker base.- Travel expectations include local broker and agency activity, market team meetings, territory, and grassroots leads, and overall, in-person sales activity - Local sales director will provide guidance on expectations for field visits Fundamental Components/Job Description Responsible for meeting established health plan broker sales goal through management of assigned block of brokers. Prospects for and recruits new brokers through collaboration with National and Direct agency relationships or through broker marketing activities targeted direct to the brokers. Achieves ample market coverage through persistent recruiting activities. Responsible for identifying and developing local preferred brokers to support the attainment of health plan goals. Responsible for recruiting and onboarding new brokers by supporting their navigation of contracting, certification, and initial and recurrent training requirements. Provides leadership for all broker training, recertification, and testing through in-person and webinar-based resources for individual and group meetings Responsible for driving sales by creating and maintaining partnerships. Strategy should utilize the deployment of various tactics such as in-person, telephonic, and written communication methods, and information management. Responsible for ongoing individual broker management and Local Agency Development. Compliance Responsibilities: o Compliance responsibilities include: Fulfilling company required agent monitoring opportunities on a quarterly basis Documenting broker monitoring Following through with agent oversight watchlist requirements Coordinates response to broker-related complaints. Responsible for ensuring broker adherence to all CMS and Aetna guidelines. Monitors compliance with state, federal, and health plan regulatory requirements. Prioritize broker relationships and optimize the broker development program Assist brokers with the appropriate process for member service and health plan resources - Broker self-service toolsRequired Qualifications- Minimum 5 years Medicare sales and Broker Development experience- Ability to use standard corporate software packages and corporate applications. - Ability to communicate effectively with all levels of management. - Excellent written and verbal communication and presentation skills.- Appropriate state licensure to sell insurance as required, annual Medicare certification is required.COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications- Sales management experience preferred. - Minimum 5 years Medicare Advantage sales and/or broker sales experience required. - Sales management experience preferred.- Excellent written and verbal communication and presentation skills. - Ability to communicate in person, telephonically, written, and over WebEx - Ability to use Microsoft Outlook, Word, Excel, PowerPoint, and corporate applications. - Ability to communicate effectively with all levels of management. - Active [resident] state license life/health- Bachelor's degree preferredEducation- Bachelor's degree or equivalent work experience (HS diploma + 4 years relevant experience)Business OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2025-11-15