Health Coach Dietitian
CVS Pharmacy - Austin, TX
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Job DescriptionCandidates in MST, PST and CST highly preferred. This role is full time telework. Schedule is M-F, standard business hours required with flexibility needed for member calls.Position SummaryUtilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote/influence members in decisions related to achieving and maintaining optimal nutritional status.Assessment of Members:- Through the use of clinical tools and information/data review, uses knowledge and experience of nutrition and diet planning to conduct comprehensive evaluation of member's nutritional status and risks.- Utilizes assessment techniques to determine member's level of health literacy, technology capabilities/access, and readiness to change.Enhancement of Medical Appropriateness and Quality of Care:-Assimilate health/nutritional assessment data to establish a recommended nutritional approach based on member's health status/risks, education, preferences, and support needs- Partners with members to identify opportunities for integration into available internal/external programs. - Using holistic approach consults with supervisors or others to overcome barriers with assisting members in meeting goals and objectives.- Identifies and escalates quality of care issues through established channels.- Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.-Utilizing interviewing and active listening skills, provides nutritional coaching, information and support to empower the member to make ongoing independent healthy lifestyle choices.- Interprets and utilizes clinical guidelines/criteria to positively impact members health.-Provides up-to-date information to help facilitate the member's understanding of his/her health status.-Helps member actively and knowledgably participate with their provider in healthcare decision-making.Required Qualifications- Registered Dietitian licensure through the Commission on Dietetic Registration OR must have equivalent licensure to a Registered Dietician in your state if you reside in AZ, CA, CO, HI, IN, MI, PR, VA, & Virgin islands- Upon hire, must be willing and able to obtain additional licensures in multiple states where members reside, with CVS supporting the cost of required licensure.- Certified Diabetes Care and Education Specialist (CDCES) required. - 3+ years of experience working in a multidisciplinary team required. - 5+ years of experience with weight management, disease management, medical nutrition therapy or health lifestyle behavior change required. - 3+ years of coaching experience required.COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications- Experience in facilitating patient/client positive behavioral change . - Background in motivational interviewing, active listening skills, Trans theoretical Model, mindfulness based and other evidence-based coaching techniques preferred.- Managed Care Organization experience preferred- Excellent computer skills including MS Office Suites to include Outlook, Word and Excel required.- Demonstrated ability to communicate, problem solve, and work effectively with people, use good judgment in challenging situationsEducationBachelors degree required.Business OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Created: 2025-11-01