Manager, Underwriter

Job DescriptionThis position can have a flexible hybrid (2-3 days in office) schedule in any Aetna office in the United States. Position can also be fully remote anywhere in the United States if not near an Aetna office. Support the Pharmacy Underwriting team working on New and Renewal customers, as well as data requests. Responsible for maintaining a book of business and meeting margin targets.The ideal candidate is able to anticipate customer needs and requirements as well as to facilitate and negotiate using tact and diplomacy.- May be involved in training, projects, and mentoring others. Works primarily on complex or high visibility cases, markets or underwriting methods.- Identifies training issues and recommends a course of action.- Leads process improvement initiatives to improve productivity, accuracy and/or customer service and influences tool development- Provides superior customer service- Mentors and trains underwriting staff and internal and external constituents- Ensures team members have the information to do their jobs- Understands, applies and explains company services, product standards, underwriting policies, strategic direction and new initiatives relative to unit's responsibilities- Grants underwriting exceptions and financial variances within prescribed limit- Manages and/or participates on assigned projects and ensures project plans and/or work tasks are in alignment with overall goals- May participate in broker/customer meetings- Works across Aetna's segments/markets to achieve goals- Utilizes knowledge of competition and competitive position to evaluate risk and maximize profitability- Negotiates and explains rate development and application of underwriting policy- Analyzes problems or issues from different points of view to find the optimal solution- Evaluates and manages complex and/or high visibility cases, identifies risks and recommends appropriate measures to manage risks while growing or retaining membership- Assists team in meeting deadlines- Delivers quality financial products for new and renewal business- Builds strong cross-functional relationships with sales force and other internal organizations#AetnaUWRequired Qualifications- 5 years experience in medical/healthcare underwriting/accounting concepts, pricing methodologies and funding arrangements.- Demonstrated success prioritizing work and the ability to multi-task in a fast-paced environment.- Demonstrated ability to utilize analytical and independent thinking skills.- Demonstrated success in collaborating with others to meet/exceed expectations.- Experience providing clear and concise written and verbal communications.- Experience working with standard Microsoft Office product.COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications- See Required Qualifications aboveEducation- Bachelor's degree or equivalent experience.Business OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2025-11-15