Manager Reporting Strategy

Job DescriptionThe role of the Manager, Reporting Strategy - Infrastructure is to lead a business focused technical team that supports information delivery for clients and operations. The team is responsible to facilitate critical CMS and Client Required reporting and internal reporting requests. This leader will work with business partners to leverage existing data sources to drive innovative, efficient, and risk mitigation solutions. This role will focus on leading technical architecture, database management, data modeling, and infrastructure support. They will be responsible to manage technical resources that maintain the data ecosystem, manage the infrastructure for Member Services Reporting, and conduct peer code reviews for developers. This position is the technical owner of the database and BI tool designs and implementation and will liaison with database and server administrators ensuring the environment is maintained by overseeing tech currency, upgrades, patching, backups, data masking, security controls, and capacity planning. The team is also responsible to develop and maintain a current & future state architecture and will provide impact analysis and roadmap planning for the reporting ecosystem.Responsibilities:- Lead a team of technical professionals with roles including DBAs, architects, and designers that support ongoing reporting from data ingestion through to report and BI delivery. This position will mentor, coach, and lead data driven professionals to deliver quality and timely reporting by meeting established SLAs and adhering to best practices. Will support related projects for data impact analysis and effort estimation input into project plans and subsequent delivery.- Own and foster good working partnerships within the matrixed organization including the upstream CRM and Warehouse teams, client Account Managers and Operational leads, and Enabling Business Intelligence software teams.- Drive effective and efficient strategy for people, process, and technology. Hire and develop technical talent, inspect and adapt processes to align with and support changing products and services, and improve overall data literacy of reporting analysts and customer adoption of self-service report options.- Support the development team to automate high quality modeled data assets using ETL tools like MS SQL Data tools that support adhoc and ongoing reporting. Builds and maintains reference architecture of current and future state, coordinate software evaluation for data wrangling, integration, and BI tools in the tech stack used for data delivery.Required Qualifications5+ years experience supporting data applications, by designing and planning reference architecture, tech currency, regulatory compliance, and various support levels based on SLA.5+ years of experience in database structure/design to support Reporting Development in a high-performing and highly engaged reporting team within a PBM business operations environment.- Leadership experience, ability to lead people and projects- Data Management experience, understand best practices of data modeling and data flows- Strong verbal and written communication. Ability to speak with technical and non-technical audiences. Prepare and deliver presentations, facilitate meetings, and influence others.- Experience with databases, BI tools, and coding languages like SQL, SSRS, SSIS, SSAS, Tableau, Alteryx and data concepts like normalization and denormalization, indexing, and partitioning. Demonstrated ability to ensure data quality.COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications-Experience with change management.- Experience in operationalizing data governance and data quality through metadata. - Expertise in creating and deploying best big data practices and methodologies -Familiar with Cloud and Big Data solutions- Capability to architect highly scalable data solutions. - Exposure to Healthcare Domain knowledge - Experience using quantitative skills with the ability to link product design and features to strategic objectives while using hard data and metrics to substantiate assumptions and recommendations- Experience coordinating with project leadership and managing projects regarding enterprise data.- Oversee and monitor all frameworks to manage data across organization-SAS, Informatica, Power Apps, implementing automated testingEducationBachelor's Degree required, Masters Preferred5-8 yearsBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2025-11-15