Clinical Support Specialist - Nurse Scheduler

Job DescriptionJoin the Coram CVS/specialty infusion services team as a Clinical Support Specialist - Nurse Scheduler. Working for an industry leader and the largest home infusion organization you play an integral role in delivering cost effective and high-quality solutions for our patients... Key responsibilities Manage master schedule for nurses determining optimal staffing coverage for full-time, per diem and agency nurses. Retrieve nursing reports and on-call messages daily, data entry of nursing notes and other related duties as directed by the supervisor. Document all patient communication, assembling and maintaining patient clinical charts. Gather information for initial admission packets for new patients; review all new charts to ensure necessary nursing paperwork is included, tracking and timely retrieval of signed Plan of Treatments and nursing orders, Obtain required co-signatures from a nurse or pharmacist; initiating discharge summaries, discharging patient therapies in the system. Manage master schedule for nurses determining optimal staffing coverage for full-time, per diem and agency nurses. Track visit corrections and notify the primary nurse case manager of patient therapy changes or nursing orders. Verify daily nursing visits and coordinate changes in scheduled visits.This is a full-time, benefited position and is NOT through an agency. Typical work hours for this role are Monday - Friday, 8:30AM - 5:00PM EST, with an opportunity for over-time as needed. Rotating weekend shift occurs every 7th weekend. Challenge your healthcare training or current administration knowledge and customer services skills to make a difference in a patient's life by providing administrative support to the nursing team. Individuals who can balance compassion and kindness with professionalism and customer service will thrive in this position. Become part of the CVS Health family by joining a growing sector of the healthcare industry, offering a rewarding career and opportunity for advancement. Coram CVS/specialty infusion services is a Fortune 5 company and national leader in the home infusion and enteral fields. This is uniquely rewarding opportunity putting your skills and experiences to work supporting an innovative specialty pharmacy operation. Learn more about us: or QualificationsMinimum one year experience with medical terminology.Minimum one year experience in customer service.Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word.COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred QualificationsOrganization, prioritizing efficiently, customer service skills, ability to work as a teamEducationVerifiable High School diploma or GED is required.Business OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2025-10-04