Case Manager Behavioral Health LCSW, LCPC

Job DescriptionQualifying candidates may be eligible for up to a $10,000 sign on bonus.Candidate will be responsible for an assigned geographical area based on where they reside within the counties of Beecher, IL. Chicago Heights, IL. Palos Heights, IL. Crestwood, IL., Willow Springs, IL. Cook County, Will County.Family Summary/MissionDevelop, implement, support, and promote Health Services strategies, tactics, policies, and programs that drive thedelivery of quality healthcare to establish competitive business advantage for Aetna. Health Services strategies, policies,and programs are comprised of utilization management, quality management, network management and clinical coverageand policies.Position Summary/MissionUtilizes advanced clinical judgment and critical thinking skills to facilitate appropriate member physical health andbehavioral healthcare through assessment and care planning, direct provider coordination/collaboration, and coordinationof psychosocial wraparound services to promote effective utilization of available resources and optimal, cost-effectiveoutcomes.Fundamental Components & Physical Requirements include but are not limited to ( denotes essential functions) Assessment of Members: Through the use of clinical tools and information/data review, conducts comprehensive assessments of referredmember's needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating member'sbenefit plan and available internal and external programs/services.- Applies clinical judgment to the incorporation ofstrategies designed to reduce risk factors and address complex clinical indicators which impact care planning andresolution of member issues.- Using advanced clinical skills, performs crisis intervention with members experiencing a behavioral health or medicalcrisis and refers them to the appropriate clinical providers for thorough assessment and treatment, as clinicallyindicated. Provides crisis follow up to members to help ensure they are receiving the appropriate treatment/services. Enhancement of Medical Appropriateness and Quality of Care:- Application and/or interpretation of applicable criteriaand clinical guidelines, standardized case management plans, policies, procedures, and regulatory standards whileassessing benefits and/or member's needs to ensure appropriate administration of benefits- Using holistic approach consults with supervisors, Medical Directors and/or other programs to overcome barriers tomeeting goals and objectives; presents cases at case conferences to obtain multidisciplinary view in order to achieveoptimal outcomes- Identifies and escalates quality of care issues through established channels-Ability to speak to medical and behavioral health professionals to influence appropriate member care.- Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promotes lifestyle/behavior changes to achieve optimum level of health-Provides coaching, information and support to empower the member to make ongoing independent medical and/orhealthy lifestyle choices.-Helps member actively and knowledgably participate with their provider in healthcare decision-making-Analyzes all utilization, self-report and clinical data available to consolidate information and begin to identifycomprehensive member needs. Monitoring, Evaluation and Documentation of Care:-In collaboration with the member and their care team developsand monitors established plans of care to meet the member's goals-Utilizes case management and quality management processes in compliance with regulatory and accreditationguidelines and company policies and procedures.Required Qualifications- 3+ years of direct clinical practice experience post masters degree, e.g., hospital setting or alternative care setting such as ambulatory care or outpatient clinic/facility- Must be willing to travel 50-75% in Chicago Heights IL and surrounding areas- Unencumbered Behavioral Health clinical license LCSW or LCPC is requiredCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications- Case management and discharge planning experience - Managed care/utilization review experience preferred- Crisis intervention skills preferredEducationMaster's degree requiredBusiness OverviewAt Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Created: 2025-10-04