Parts Specialist

We are looking for an experiencedParts Specialistwho is passionate aboutensuring the best possible customer experience. Join a dynamic and fast-paced environment and work with cross-functional teams to help design, build and roll-out products that deliver the Repair Smith's vision and strategy.The perfect person for the job is excited to move fast, think at scale, and takes a customer centric approach to all they do. The ideal candidate should have a minimum of 1 year parts ordering experience in the automotive industry or similar, able to communicate efficiently and in a timely manner with a strong attention to detail. This individual would be responsible for ordering parts in advance for scheduled jobs as well as follow up jobs and special-order parts outside of our preferred vendors. WE WILL DEPEND ON THIS PERSON TOOrder necessary parts for automotive repairs Coordinate parts pick ups in conjunction with our Dispatch Team Keeping track and ordering of special-order parts not available through preferred vendors Selection and pre-ordering of relevant partsIdentify and flag parts price discrepancies Identifying diagnostic pre-analysis through desk research (Mitchel Pro Demand)Identifying and communication of additional repair opportunities to the operations team and the customerContinuous communication stream to the operation teamEnsuring data integrityOptimize procedures and develop operation product ideasDefinition and training of standard proceduresIdentifying product ideas for customer convenience and operation’s efficiencyPerforms other duties as requested by managerWHAT YOU BRINGExperienced parts ordering within the automotive industryKnowledge ofautomotive parts requiredExcellent customer communication Organization skills requiredAbility to work under multi-task situations in various applicationsAbility to work in a fast-paced environment requiredA sense of urgency for all tasks requiredKnowledge of process improvement methodologies and a continual improvement attitudeAbility to identify optimization opportunities, define (digital) procedures and product design to realize optimization potential.Understanding of automotive workshop and repair procedures preferredFamiliarity with Speed Dial, Web Warehouse, NAPA, and Parts Tech are a plus ABOUT USRepairSmith"¯is on a mission to deliver convenient auto repair everywherewith its disruptive service,offering the first and only full-service mobile solution for automotive repair and maintenance.The companydeliverscompletemobilerepair and maintenanceto car owners with the convenience ofonline booking and instant price quotes,combined withfive-star quality service atfair,affordableprices.Repair Smithalsodelivers repair and scheduled maintenance on-locationtofleet operators,carrentalagencies,and dealership customers.Founded in 2018,Repair Smithis based inLos Angelesand offers service in650+ citiesacross six stateswith over 100,000 service appointments completed to date. AllRepair Smithtechnicians are employees of the company,equipped withcustomized state-of-the-art mobile service vansto deliver abest-in-classexperience.Named one of Fast Company’s Most Innovative Companies of 2021,Repair Smithis backed byTI Capital,Mercedes-Benz, PorscheVentures,Spring Mountain Capital, andother venture and automotive investors.Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject tochange.REPAIRSMITH, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, AGE, RELIGION, SEX, NATIONAL ORIGIN, DISABILITY, PROTECTED VETERAN STATUS, OR ANY OTHER CHARACTERISTIC PROTECTED UNDER FEDERAL, STATE, OR LOCAL LAW.

Created: 2025-09-06