Site Lead

Description Job Description:The Leidos Defense Group is seeking a Site Lead to manage all IT Service Operations tasks at Joint Base Anacostia Bolling - The candidate will interface with the 794th Squadron Commander to meet all operational requirements.Primary Responsibilities:Manage Day-to-Day operation at JBAB (Joint Base Anacostia Bolling) including desktop support, help desk, voice support, routine requirement, a/v support and overall customer service.Attend and provide input for the Daily Operational Operations Update and the 844th CG Operations Update.Ensure all Metrics are exceeded / met, metrics include response time, ticket closure time etc.Manages a small to mid-sized team consisting of experienced professionals comprised of both Leidos and partner employees.Leads, directs and reviews the work of team who exercise latitude and independence in their assignments.Provides primary input to hiring, firing, promotion, performance and rewards decisions for direct reports.Basic Qualifications:Requires a BA/BS or equivalent experience and 5+ years or prior relevant experience or Masters with 3+ years of prior relevant experience, additional years of experience will be accepted lieu of a degree.Possess a current DoD Secret clearance. Current IA Certifications such as Security+, CISSP, etc.Advanced knowledge and experience with desktop support and helpdesk principles.IT support team lead experience / ability.Preferred Qualifications:BA/BS or equivalent experience and 5+ years or prior relevant experience or Masters with 3+ years of prior relevant experience. 2+ years of experience supervising or leading teams or projects.Familiarity with IT support in a DOD environment.Familiar with Remedy.Pay Range:Pay Range $81,900.00 - $126,000.00 - $170,100.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Created: 2025-11-01