Senior Project Manager - Workforce Management - ...

Job DescriptionThis project manager role sits at the heart of the Engagement and Execution team within the Enterprise Workforce Management for CVS.The Engagement and Execution team is where the connection between our Field Partners and our WFM experts comes to life each day, bringing together the experience from our stores and data driven insights, tools and recommendations from our SMEs at the Customer Support Center.The key drivers of this team are to:1) educate field leaders about current workforce management industry best practices, leveraging our people-focused tools, and meeting key staffing requirements2) positively influence field leaders to prioritize labor and staffing improvements by connecting the dots between labor readiness and business success3) providing feedback to field leaders about their performance, as appropriate, to help recognize and redirect on labor-related topics4) communicating effectively with field leaders and corporate workforce management teams as both a key business partner and trusted conduitThe role of the project manager within this team is key in a number of ways:- Supporting the Lead Director for this team in the management and successful delivery of initiatives that are driven from and supported by the Engagement & Execution Team- Supporting a group of Workforce Management Divisional Leaders that directly engage with our retail divisional VPs across all areas of workforce management. The project manager will support with the capture and collation of ideas, actions and requests that come from these field facing leaders- Connecting the dots between the work that is currently in-flight and planned from the wider workforce management team and enabling the successful delivery of these initiatives through great planning and tracking of progress to these plans, through to execution and monitoring of outcomesPay RangeThe typical pay range for this role is:Minimum: 75400Maximum: 158300Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications- 3+ Years of Project Management- 3+ Years of Project/Portfolio Management in Retail Operations- Experience in an Agile environment strongly encouragedCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications- 5+ Years of Project/Portfolio Management- Agile & Scrum Project Management Certification- PMP/PMI CertificationEducationBachelor's degree or relevant field experienceBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2025-11-15