SCCM System Administrator with Security Clearance

Position: SCCM System Administrator Position Summary: Within the Configuration''s Application Management team reside multiple sub section/technology areas that provide operations and management of the Government Enterprise Network''s (GEN''s) enterprise server and workstation systems to include configuration and patch management. The successful candidate will provide Tier III System Center Service Management (SCCM) support. The candidate will install Management Servers, Agents, reporting servers, and data warehouses where necessary and configure rules and alerts consistent with the support structure. The candidate will be responsible for the operation of the Configuration''s Enterprise Microsoft System Center Configuration, and may be required to support MS System Center Orchestrator (SCORCH), International Business Machines Corporation (IBM) Endpoint Manager, Dell Change Auditor, Dell Group Policy Object (GPO) Admin, and Dell Recovery Manager in an enterprise environment containing more than 100,000 users. The configuration environment consists of Windows Server, Exchange, SharePoint, Bulk Media Conversion (BMC) Remedy, networking, Public Key Infrastructure (PKI) and Secure Sockets Layer (SSL) and support of the products for the Management Support as well as enabling the System Center Suite and Big Fix to be accessible for self-service and distributed administration of users and devices. The infrastructure is a mixed environment of VMware based and physical based servers. The candidate must possess expertise in VMware Virtualization, and VMware vCloud to perform the specialized configuration management tasks. Clearance Requirement: Active DoD - Minimum TS/SCI DUTIES AND RESPONSIBILITIES: Maintains the overall health of technologies associated with Service Manager.Resolves all Service Manager Tickets escalated from the service desk including the administrative activities and provides a weekly Messaging Status Report.Provides documentation, guidance and instruction to all service desk personnel for handling standard Event and Service Manager related incidents, work orders and service requests.Submits and executes Event Management related Request for Change (RFC) tasks.Coordinates incident tickets between Tier II and III sections as well as other sections as required.Monitors the health of Event Management Infrastructure with Configuration provided event management tools.Provides Configuration project support for Configuration Management (CM) related technologies.Supports change management process; submit requests through Change Approval Board; participate in a Change Review Board.Escalates product issues to third party product vendors upon Government approval.Implements monitoring tool thresholds and conducts proactive event remediation.Provides analysis and remediation for Defense Information Systems Agency (DISA) Security Technical Implementation Guidelines (STIG) for all responsible technologies in preparation for annual Commanders Cyber Readiness Inspections (CCRI).Configures and implements Internet Information Service (IIS) security policies through understanding of Certificate and Public Key Infrastructure (PKI). COMPETENCIES: Good communication and interpersonal skillsAbility to follow policies and proceduresAbility to communicate in a clear speaking voice as well as the ability to respond clearly to questionsAptitude to address negative situations, and resolve them in a positive manner Education and Certification Requirements: Compliance with DoD 8570 IAT III (CISA, GCIH, GCED, CASP, CISSP (or Associate)) - (requires at least one)Professional series Certification within the product groups technology scope (e.g. MCSE, MCSA)Background and Experience: 5 Years of Configuration Management ExperienceExperience with Microsoft SCCMRequired Technical Skills: Experience with Microsoft SCORCHNon-Technical Skills: Good communication and interpersonal skillsAbility to follow policies and proceduresAbility to communicate in a clear speaking voice as well as the ability to respond clearly to questionsAptitude to address negative situations, and resolve them in a positive manner

Created: 2026-03-07