Coordinator Clinical Ops

Job DescriptionWe have a new and exciting opportunity working on our CVS Health Accordant Team Accordant's care management programs bring members and their health care providers together to bridge the health care experience.We are seeking a Clinical Operations Coordinator to support our Fulfillment and Communications Department. In this position, you will work through clerical interventions and interact with clients, plan representatives and providers. The objective of the Coordinator position is to minimize the clerical and task-related activities of the Clinical Operations and nursing staff.Additional responsibilities include: - Provides administrative support to the Clinical Operations department including: Process system generated correspondence, research incorrect/missing demographic information, and create and file documents in the medical record - Perform system generated tasks efficiently and accurately utilizing word processing software - Communicate verbally and electronically with health plans and interacts with members, plan representatives and providers as required - Provide operator backup - Process incoming and outgoing faxes as needed - Pick up and distribute materials for Clinical Operations staff - Document outcomes and actions related to task according to departmental documentation standards.Required QualificationsRequired Qualifications:- Minimum 1 year administrative or clerical experience- Minimum 1 year experience in customer service- Minimum 1 year experience working in Microsoft Office, specifically Excel, Outlook, and WordCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred QualificationsExperience in a healthcare setting- Bilingual Spanish / English- Knowledge of medical terminology - Excellent interpersonal, written, and oral communication skills - Proven ability to multi-task - Ability to maintain composure under pressure and dealing effectively with competing demands are critical skills - Ability to adapt to change, perform assigned tasks with minimal supervision and organize workloadEducationVerifiable High School Diploma or GEDBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2025-11-01