Senior Pharmacy Technician - Prior Auth - FULL WORK ...

Job DescriptionThis position will be responsible for efficient and accurate work management and timely prioritization of Specialty medication prior authorization referrals reviewed by the Case Review Unit for the Specialty Guideline Management Programs. The role provides support to the Prior Authorization Department in meeting client expectations regarding efficiency, service levels, privacy maintenance and quality of decision-making. It is Responsible for maintaining compliance with ERISA, CMS, and client specific requirements. The responsibilities included will be ongoing monitoring of staff performance metrics, responding to required client QA reports, and provide recommendations for operational improvements. This position will also require providing direction and maintaining the responsibilities of Technician levels I, II, and III. This position will also act as a conduit between the Case Review Unit and the Specialty Guideline Management Clincial Team for providing updated program protocols.Pay RangeThe typical pay range for this role is:Minimum: 18.51Maximum: 33.65Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications1. Able to apply basic computer skills. Knowledge of Microsoft Office Suite: Excel and Word required; Access, Outlook, PowerPoint, Visio preferable. Keyboard skills essential. Must have ability to quickly learn new computer applications.2. Basic pharmaceutical knowledge pertaining to terminology, calculations and protocols.3. Ability to lead and mentor colleagues 4. Must be able to utilize available resources independently and provide high quality work. Must be able to absorb presented information, display motivation, seek development and problem solve. Must have ability to follow directions and multi-task.5. Abillity to adapt and change with workflow and shifting priorities.6. Must possess excellent written, verbal, grammar, and listening communication skills.7. Must be able to deal with a diverse customer base (internal and external) in a friendly and confident manner.8. Ability to maintain confidentiality of PHI (Protected Healthcare Information).9. Seeks ways to collaborate and reach consensus with peers; Actively works to build strong working relationships; Able to customize messages and deliver to broader audiences; Demonstrates troubleshooting, problem-solving ability and attention to detail. Demonstrates sense of urgency with assignments.10. Demonstrates Leadership Skills and Professional Maturity.COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications1. Able to apply basic computer skills. Knowledge of Microsoft Office Suite: Excel and Word required; Access, Outlook, PowerPoint, Visio preferable. Keyboard skills essential. Must have ability to quickly learn new computer applications.2. Basic pharmaceutical knowledge pertaining to terminology, calculations and protocols.3. Ability to lead and mentor colleagues 4. Must be able to utilize available resources independently and provide high quality work. Must be able to absorb presented information, display motivation, seek development and problem solve. Must have ability to follow directions and multi-task.5. Abillity to adapt and change with workflow and shifting priorities.6. Must possess excellent written, verbal, grammar, and listening communication skills.7. Must be able to deal with a diverse customer base (internal and external) in a friendly and confident manner.8. Ability to maintain confidentiality of PHI (Protected Healthcare Information).9. Seeks ways to collaborate and reach consensus with peers; Actively works to build strong working relationships; Able to customize messages and deliver to broader audiences; Demonstrates troubleshooting, problem-solving ability and attention to detail. Demonstrates sense of urgency with assignments.10. Demonstrates Leadership Skills and Professional Maturity.EducationVerifiable High School Diploma or GEDResident state Pharmacy Technician License and applicable CertificationBachelor, Associate Degree preferred, or relevant years of work experience required.Business OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2025-11-15