Operations Support

Capitol Building Supply (CBSI) has twenty-one convenient yard locations throughout Delaware, Maryland, Virginia, Pennsylvania, and the Washington, D.C. metro area. For years, builders, contractors, construction professionals and homeowners across the Mid-Atlantic region have turned to CBSI for the quality building materials they require. Through our partnership with the industry''s leading construction product brands, our network of yards, and our reliable delivery service, we''re able to honor our pledge to get the right products to customers as quickly and safely as possible. Many of our employees have been working with Capitol Building Supply for over 10 years. Several started their careers with CBSI in delivery and warehouse positions, and later advanced into management. This is a testament to the great culture and work environment that CBSI provides. We really define our employees as "family" and truly care about the health and welfare of everyone who works for us. All of Capitol Building Supply''s employees pride themselves in being hard-working, safe, and professional in their key roles. They are the backbone of our success as a company.Capitol Building Supply, Inc. is proud to be a Gypsum Management & Supply, Inc (GMS) company. GMS is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates a network of more than 250 distribution centers nationwide. For more information about GMS, visitany one of our subsidiary company websites.Summary of Position:The Capitol Building Supply, Inc. Operations Support will be responsible for warehouse duties, administrative responsibilities, and day-to-day operations support, including but not limited to planning, budgeting, scheduling, delivery, inventory accuracy, business metrics, and safety-related functions. The Operations Manager must successfully adhere to the organizations'' levels of service and values.Duties & Responsibilities:Maintain health and safety compliance in accordance with company policyOversee that all delivery personnel adhere to OSHA and GMS policies while working in the warehouse and at the jobsitePerform weekly and monthly GMS management safety reviews in collaboration with the Safety ManagerOversee the cleanliness and maintenance of warehouse and yard areasPrepare orders by processing requests: pull accurate materials and place in appropriate area for customer pick up or delivery; loading and unloading trucks as necessaryMaintain inventory controls through minimizing materials damage and ensuring order accuracyBe able to organize the warehouse and manage bin locationsEstablish, maintain and promote high standards of customer serviceWorkers are required to lift up to 50 lbs., walk or stand for most of the shift, and wear protective gear and steel-toed bootsEnsure that equipment is maintained to company operating standardsAppropriately responding to and managing telephone calls and mail/email requestsAssisting with the day end proceduresPrepare, track, and manage preliminary noticesPrepare and receive items for shipping via Fed Ex, UPS, and standard mail dailyDeliver, process and respond to mailAssist front counter with customer inquiries and direct calls appropriatelyAssist Office Manager and/or Branch Manager with day to day responsibilities regarding customer orders, invoices, office supplies,and maintenanceScan, copyand organize important documents and filesOther Competencies: Ability to self-manage, show initiative and be proactiveCommunicate professionally, both verbally and in writing to coworkers and customersBasic Qualifications:High school diploma preferredMust have a valid driver''s licenseForklift experienceKnowledge & use of general office administration/management practices & technologyDemonstrated proficiency in working with Microsoft Office productsStrong verbal & written communication skillsStrong organizational, analytical, & problem solving skillsPhysical Demands:Must be able to remain in stationary position 70%Occasionally, will move about inside the office to access files, office machinery, etc.Must be able to operate basic office machinery Must be able to communicate with team and management and be able to exchange accurate information in these situations. Must be able to lift 25lbs or more at a timeConstantly working in office environmentMental Demands:Must be able to problem solve and prioritize tasksMust be able to manage stress depending on tasksMust be able to multitaskMust be able to receive and analyze financial informationMust be able to quickly communicate solutions if problems occurMust be able to demonstrate a high degree of sound judgementCompany Benefits: Medical, Dental, Vision, Disability & Life Insurance401kPaid holidays & vacation daysThis job description is subject to change at any time.Launch your career with a national building materials distributor and discover opportunities for growth and advancement. Our people have the independence and authority to make a difference. We invest in relationships, and every person is important. Our highest priority is serving others. We passionately pursue a safe work environment along with a relentless focus on operational excellence. We believe you can never go wrong doing the right thing.EQUAL OPPORTUNITY EMPLOYER

Created: 2025-10-04