Automotive Service Advisor

1330 S Conwell Ave., Willard, OH 44890AUTOMOTIVE SERVICE ADVISORExperience Preferred! Competitive Pay Plan + Great Benefits!!Walk-in Applicants are Welcome!Sharpnack Ford needs to hire a Service Advisor for their busy Service Department. Dealership experience is preferred, but if you have worked in workshops such as; Firestone, Valvoline, Pep Boys, Jiffy Lube, Midas, etc. you may have the experience we require. We value our employees and invest in their success.At Sharpnack Ford, it''s our pleasure and honor to help the community that we''re so proud to be a part of. We have been family-owned and operated since 1949 and are involved with many local charities and organizations here in Ohio, and we just love watching the local community thrive.We offer excellent customer service to all our customers in Ohio, from Norwalk, Mansfield, or beyond. We believe that culture makes a difference, and we focus on building relationships with our employees, our customers, and our community.What we offer:Competitive pay planHealthcare, Dental, and Vision insurance optionsImmediate opening!401(k)Automobile purchase programFast-paced work environmentCareer advancement opportunities!A friendly, professional work environment with the best training in the industry.Responsibilities - Service Advisor:Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous serviceAdvise customers on necessary/suggested services and costs, including special promotionsAnswer technical questions about vehicle problems, warranties, service, and repairsAssist in ordering parts and tools as necessaryOversee administration of warranty claimsFollow the status of a customer''s vehicle from service bay entry through completion of workKeep customers informed of any changes that occurUpon completion of work, review the work order with the customerProvide a completely satisfied customer experienceSchedule appointments for service/maintenance/recall workDistribute work efficiently between techniciansQualifications/Requirements - Service Advisor:Automotive Service Advisor and/or dealership experience preferred but not requiredFantastic customer service and communication skillsFriendly personalityTime-management skillsProfessional, well-groomed personal appearance and a positive attitudeTeam-oriented and self-motivatedAble to work with little to no supervisionStrong computer skillsGood multitasking and organizational skillsClean driving record and valid driver''s licenseHigh school diploma or equivalentResume must be uploaded, and online assessment completed for immediate consideration.Applicants must pass pre-employment testing to include background checks, MVR, and drug screenWe are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.

Created: 2025-10-04