Business Data Analyst

Your Future TeamPicture yourself building a successful career at AIG working alongside other talented, highly motivated individuals committed to reaching our goal of becoming the worlds leading insurance provider. We believe that our success depends on building a world class team. If you would like to be a part of our team, we invite you to consider putting your talents to work with the AIG Warranty business. AIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. Our specialized functions are delivering on AIG''s promise to our customers, our clients, our shareholders, and each other. Thanks to our global network of highly skilled professionals, we can mobilize experts from around the world to provide reliable, responsive claims service wherever and whenever our clients need it. This position is located in Jeffersonville, IN.The Business Data Analyst position is aligned with our internal business teams to support the data set-up, mappings, migration and oversight between our legacy platform and migration to our new Warranty system (WISH). This will involve working on data documentation, data process flows, mappings and user story construction for data migration and standardization. The position will work in a collaborative team environment, with independent duties. The Business Data Analyst role will support the business stakeholders to ensure data integrity and provide checks and balances via dashboard and reports for data quality and oversight. This role will help support the data needs for onboarding new clients and migration of existing clients to our new platform. In addition, the Business Data Analyst role will work with the business stakeholders and IT to gather reporting requirements to help define the data structure for the set up our new data warehouse and reporting capabilities. Responsibilities include, but not limited to data analysis, documenting processes, working with the business to gather data/reporting requirements, support business reporting request, resolve data anomalies identified. This role will work closely with our IT team on the data warehouse set up, clean up, migration, reporting and supporting exceptions from our bi-directional sync process between our two system platforms. This role will participate on a team to establish a data management and governance process for oversight of the Warranty data. With over 20 years of experience, we are one of the warranty and service industry''s leading providers, which is why many of the world''s largest and most respected brands choose us. When retailers or manufacturers want flexible and innovative service solutions that will ensure the focus of building customer retention and customer satisfaction, they turn to us.Your Contribution at AIGAs an influencer at AIG, people come to you as a go-to source for help and support because of your deep knowledge and expertise. As a more experienced team member, you are capable of driving continual improvement and impacting the way that things get done. Because of your influence, whether direct or indirect, we are able to deliver powerful outcomes for our clients.Duties and Responsibilities Work with business stakeholders and IT to analyze, define and document data/reporting requirement Provide the data oversight for our business, by establishing needed checks/balances, identifying business owners for data and establishing SLAs to address issue Support reporting request from business stakeholder and validation of reports Manage the review with business stakeholders on data structure, mappings and data consolidation Address open questions on data alignment between our legacy and WISH systems Participation in grooming and sprint planning session Work with business to identify and implement business rules/processes to maintain data integrity Document data flows Business contact to address reporting, data and/or mapping questions Support user acceptance testing for data requirements, reports and coordinate sign-off Performs other duties as assigned or requestedWhat We Are Looking For Bachelors Degree with business, technology, informatics or related field preferred 3+ years as a business data analyst role, Reporting or related role Expert knowledge of SQL Working knowledge with PowerBI, SSRS, or other BI tools Experience working with data warehouses, auditing data and identifying data anomalies & root cause Analytical, decision making and problem-solving abilities Working knowledge of data management and governance processes and procedures Ability to manage multiple deliverables Strong communication skills High sense of ownership and responsibility to all stakeholders to ensure work quality Experience writing business requirements in user story formatEmployment at AIG WarrantyThis is a full time position, working 40 hours per week, Monday through Friday, during normal business hours. This position may start in a remote capacity- as we are currently working remotely in order to ensure proper social distancing measure are met. Once the team moves back into the offices, this position will report full time to our offices at 650 Missouri Avenue in Jeffersonville, IN.AIG Warranty offers a first-class benefits package to their employees, and all benefits begin on day one of employment. A partial list of benefits include:Automatic employer contribution into 401k account, with an additional employer match opportunityCompetitive Medical, Dental and Vision insurance plansOpportunity to earn a performance-based annual bonusA robust amount of Paid Time off- with additional opportunities to take Paid Volunteer Time Off to support the communityAIG Warranty in Jeffersonville has a casual dress code, and a fun, friendly work environment. If this position sounds like it could be the right fit for the next step in your career, please apply today.It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives. To learn more please visit: AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to [Click Here to Email Your Resumé] . Reasonable accommodations will be determined on a case-by-case basis. In order to work from or visit an AIG office, and in accordance with the terms and conditions of AIGs COVID-19 vaccination policy, individuals hired into this position will be required to attest that they have been fully vaccinated and agree to have their vaccination status and proof of vaccination confidentially stored by AIG. Exemptions may be considered on a case by case basis. Functional Area: SM - Sales & MarketingEstimated Travel Percentage (%): No TravelRelocation Provided: NoService Net Warranty, LLC

Created: 2025-10-04