Automotive Warranty Administrator, Experience Required

755 W Hickman Road, Waukee, IA 50263AUTOMOTIVE WARRANTY ADMINISTRATORExperience as a Warranty Administrator in a Dealership is RequiredFull-Time Position Great Pay Plan based on Experience!Please Apply Online and Upload your Resume Walk-In Applicants are also WelcomeShottenkirk Chevrolet of Waukee is accepting applications now for an experienced Warranty Administrator. We are looking for a people-person who has good customer service skills, can multi-task and is eager to learn in a fun, fast-paced environment. Previous Warranty claims experience in a dealership is required.Warranty Administrator - Job Description:Prepare warranty repair orders and claims according to dealership and manufacturer policies. Pay close attention to detail, accuracy and timeliness of claims to ensure the Service Department receives proper credit and monies due.Warranty Administrator - Job Responsibilities:Fosters and maintains excellent relations between the manufacturer, customers and the storeObtains required warranty authorizations prior to working on unit including taking of pictures, faxing in for authorization or any / all procedures as prescribed in the manufacturer''s warranty policy & procedure manualsFollows up on all warranty receivables to ensure payment in timely manner, contacting customers as needed to schedule appointments for special order partsAssists technicians as needed with authorization for repairsWarranty Administrator - Job Requirements:Experience as a Warranty Administrator in a dealership is requiredThe ability to take and completed the required training coursesStrong computer skillsExcellent organizational/sequencing skillsWorking knowledge of activities, procedures and policies of the Service DepartmentExcellent communication and listening skills to resolve issues in a professional and tactful manner over the phone and in personWarranty Administrator - Job Benefits: Great pay plan based on experienceMedical, Dental and Vision Plans availableNewly established wellness programLong and Short-term disability insurance401(k) with company matchPositive and Professional Work Environment!About Us: Shottenkirk Waukee Chevrolet is part of the Shottenkirk Automotive Group which was started over 50 years ago and has grown into a substantial dealer group, with 27 dealerships. This success and growth is due in no small part to what we call, "The Shottenkirk Way": 'Our commitment to total customer satisfaction throughout the buying, service and ownership experience.We are an Equal Opportunity Employer.Applicants must pass pre-employment testing to include background checks, MVR, and drug screen.

Created: 2025-10-04