Director, Human Resources

Company DescriptionJob DescriptionThe ideal candidate will:Be responsible for overseeing and leading a group of HR Business Partners, Generalists, and coordinatorsBe a subject matter expert in the HR domain,Partner with HR colleagues and leaders to develop insights and implement people prioritiesHave insight into key organization, commercial and value drivers and the impact on people plans and solutionsLead the organization-wide programs focused on delivering initiatives that drive employee engagementPartner with team and line management and ensures fairness and equity across the organization in the implementation of HR policies and programsPartner with HR CoE''s on various projects as they arise. This may include: HRIS, performance management, enterprise wide management/leadership initiatives, succession planning, diversity & internal communicationsTalent & Performance ManagementLead and address talent and performance management efforts at the business unit levelHelp create and maintain a high-performance culture by assisting with ongoing change, restructuring the organization as necessary, delivering programs that that reward and recognize key employee capabilities, behaviors and performanceImplement and manage the business unit succession planning process and methodology, ensuring integration across other critical people processesAct as a talent broker ensuring movement of talent to build individual and organizational capabilityChallenge managers and leaders to adopt a performance-driven culture underpinned by strong performance management capabilityEmployee EngagementAnchor the employee engagement efforts for the business unitDevise and implement timely and practical interventions by drawing critical insights from the employee engagement surveyDrive and implements engagement initiatives through outlining key drivers of engagement and their link to organizational performanceCoaching Managers/LeadersCoach and build capability of managers to be effective people leadersInfluence managers/leaders to role model organization values and behavioral expectationsEmployee RelationsDevelop & implement plans to effectively resolve people/organizational issues as they ariseManage and resolve ER issues through effective and objective investigation processes, ensuring adherence to appropriate employment laws and Epsilon policiesDevelop comprehensive guidance for managers and leaders on ER issues and take the lead on resolving complex ER issues that create significant risk to the organizationTeam ManagementDisplay strong people management and leadership capability with team and across functionQualificationsBe future-focused, inquisitive and open-minded; seeks out evolving and innovative ways to add valueDemonstrate the ability to analyze and understand data and information quicklyUse information, insights and knowledge in a structured way to identify options, make recommendations and make robust, defendable decisionsInfluence effectively by combining commercial and HR expertise to bring value to the organizationWork collaboratively and inclusively with peers and stakeholdersDemonstrate determination, resourcefulness and purpose to deliver the best results for the organizationEstablish and nurture relationships at all levels across the organization and work effectively and inclusivelyShow courage and confidence to speak up skillfully, challenging others even when confronted with resistance or unfamiliar circumstancesConsistently lead by example. Acts with integrity, impartiality and independence, balancing functional, organizational and legal parametersExcellent verbal, written and interpersonal communication skills (should be skilled in use of Word, PowerPoint and Excel)Understand relevant employment legislation and must be able to exercise judgement and independently determine and take appropriate action within defined HR policies and proceduresWork is performed with minimal direction. Exercises some latitude in determining objectives and approaches to assignmentMust possess conflict management and resolution skillsQualificationsAdditional InformationWhen you''re one of us, you get to run with the best. For decades, we''ve been helping marketers from the world''s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon''s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:Culture: at Epsilon: People Deserve Great BenefitsWe know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.Epsilon is an Equal Opportunity Employer. Epsilon''s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.Epsilon will provide accommodations to applicants needing accommodations to complete the application process.LI-SG1REF172080W

Created: 2025-10-04