Auto Delivery Coordinator / Owner Loyalty Manager

4707 Lyndon B Johnson Fwy., Farmers Branch, TX 75244Automotive Delivery Coordinator / Owner Loyalty ManagerCompensation = Base Pay Plus Bonuses + Excellent Benefits!Customer Service Experience RequiredMetro Nissan of Dallas is seeking to hire a Delivery Coordinator / Owner Loyalty Manager, who is enthusiastic, a self-starter and tech-savvy to assist our customers in their whole vehicle-buying experience. If you are in alignment with our values of integrity, transparency, professionalism and teamwork, now might be the time for you to accelerate your career as part of our team. We pay more for experience and value our employees and invest in their success.We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.We offer:Compensation will be base pay plus bonuses - we pay more for experience!Medical, Dental, and Vision plans401(k) retirement planFlexible scheduleFactory based training paid for by dealerCareer advancement opportunitiesResponsibilities - Delivery Coordinator/Owner Loyalty Manager:Acquire and maintain total product knowledge on all vehiclesDemonstrate a passion about our brands and productsPresent vehicle and products in a professional mannerGuide customers through our unique delivery process by explaining vehicle features, technology, and benefitsAssist in setting up customers Bluetooth, navigation systems and other technology features.After the sale check in with customers about their recent experienceRespond to customer feedbackWork with customers to solve issues and work with service advisors to prevent future issuesWill be required to respond to negative feedbackWork closely with the Sales and Service Manager to ensure all customer issues and concerns are resolved promptlyBe committed to providing best-in-class customer service to ensure delivery and after sale satisfactionStay in tune with technology advancements and updates (Android and Apple Product Knowledge is a PLUS)Qualifications/Requirements - Delivery Coordinator/Owner Loyalty Manager:At least 2 years of customer service experience is preferredPrior retail experience and knowledge of automotive is a PLUSGreat attitude with a high-energy personalityAdvanced computer and phone skillsAble to create and maintain customer relationshipsSelf-motivated and driven to succeedMust be able to work independently and on a teamAble to receive feedback and implement recommendations for improvementMaintain professional business attire and appearanceValid driver''s license and good driving recordPlease upload your resume and complete the online assessmentMust be authorized to work in the U.S. without sponsorship and be a current resident.Must pass pre-employment testing to include background checks, MVR, and drug screening.We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

Created: 2025-09-06