Client Manager - Physician Revenue Cycle Services - ...

Client Manager - Physician Revenue Cycle Services - Ohio, Kentucky, Virginia and West VirginiaChange Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.Client Manager-Physician Revenue Cycle Services - West VirginiaOverview of PositionChange Healthcare''s Technology Enabled Services division has a new opening for a Client Manager to manage physician revenue cycle. This individual must have a background in physician billing, physician revenue cycle and physician practice management. Location: The ideal candidate will live in the Huntington or Charleston, West Virginia areas in order to work out of an office in Huntington, WV. We may consider experienced candidates in the Eastern or Central time zones that post COVID travel restrictions are open to traveling to the Huntington, WV office when needed. What will be my duties and responsibilities in this job?Regularly conducts client meetings to review accounts receivable performance, payer issues and trends, client''s business strategies and cash flow forecast. Discussions and recommendations are expected to take into consideration Change Healthcare''s operations, local and national issues and trends as they affect the client and other issues as neededEnsures the appropriate preparation, analysis and presentation of all Client Management deliverables (including A/R measurement statistics and payer trends, fee schedules, ad hoc financial reports) ensuring their relevancy, accuracy and overall quality. This may require interaction with operations management, the Change Healthcare National Support Center, and third-party payersResponsible for managing all aspects of the business relationship with the customer Ensures that all appropriate resources are available and utilized effectively/efficiently to maximize overall business management servicesDevelops and maintains positive client relations and coordinates with various functions within the company to ensure client requests are handled appropriately (i.e. within time and budget)This position has authority to substantially affect the relationship between the company and a client, either from a financial or services/product standpoint. Position monitors/audits financial, reimbursement and information management services and is responsible for analyzing the billing effectiveness/cash flow and making recommendations to increase productivity and profitabilityUtilizes their knowledge of the client/business, healthcare practice management and medical billing process/procedures to maximize performance relative to client relationship, client satisfaction, desired survey results and client/company financial performance indicatorsWhat are the requirements needed for this position?5+ years healthcare practice management and medical billing experienceCandidates must possess a solid background in all aspects (front/middle/back-end) of physician revenue cycle managementStrong reporting and analysis skills are essential so intermediate - advanced Excel skills are key to include doing pivot tables & V-Lookups. Must have experience in identifying/reviewing trends in physician revenue cycle performanceExcellent communication and presentation skills are required to include proven ability to work effectively with physicians and senior management Candidate must be PC proficient with MS Office products especially MS Word, MS Excel & MS PowerPointCandidate must be a team player, detail oriented and should possess strong organizational and management skillsCandidates should have initiative, the ability to work independently, meet specific deadlines and be flexible with work schedule prioritiesBS degree or 8+ years of equivalent experience in Healthcare Practice Management or Medical BillingWhat other skills/experience would be helpful to have?Demonstrated leadership skills preferredMaster''s degree preferredWhat are the working conditions and physical requirements of this job? General office demands How much should I expect to travel?Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.westvirginiawvHuntingtonOhioDiversity and Inclusion:•At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.•Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at Inspired? Ready to MakeAChange? Apply today!COVID Vaccination RequirementsWe remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and, when job-related and consistent with business necessity, we may require periodic testing for certain roles. Some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to [Click Here to Email Your Resumé] with ''Applicant requesting reasonable accommodation'' as the subject. Resumes or CVs submitted to this email box will not be accepted.Click here English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare''s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Created: 2025-10-04