Manager, Business Applications

As Manager, Business Applications, you will be responsible for supporting different aspects of the business, both at corporate and store level: collect business requirements and translate them into processes leveraging existing ERP functionalities as well as contributing to the development of new custom ones when needed. You will participate in technical research and development to enable continuing innovation and related procedures adhere to company standards. In this role, you will be involved in the planning and management of projects and directing definition of new processes, new applications and changes to existing applications. As a manager, you will gather an understanding of all major company processes and work independently to complete daily activities. You will analyze system modification requests, develop and design program specifications, perform necessary modifications. This position will collaborate with our HQ in Milan (Italy), and our local consulting partners to develop solutions to improve existing ERP application. This position will be involved in Global Projects launched by the HQ, for what concerns regional solution/business blueprint, tests, deployment, support.Overview of Critical DutiesStrong partnership with business channels in order to collect, investigate, and understand business requirementsOversee ERP system in terms of local processes and procedures in strict collaboration with global HQAnalyze system modification requests to develop programming specifications or system customizations Facilitate communication between business units, local IT Department and global HQ from initial request to final implementationProactively monitor production systems and aid in the escalation/resolution of issues as neededResolve problems generated by day-by-day activity, identify patterns on recurring issues and proactively work on a long-term resolution Provide training and support to user community as neededProject Management of systems development, new roll outs, updates, etc. (both Regional and Global Projects)Vendor Management: Work with vendors in the provision of software, consulting services and supportTravel to Boutiques, Warehouses and Remote Offices as necessaryBackground/Experience: Bachelor''s Degree preferredMasters or Specialization in the field is a plus5-10 years working within Information SystemsProven experience of Fashion/Luxury market and Retail business is a mustDeep knowledge of SAP ERP system, specifically Material Management and Sales and Distribution (knowledge of Finance module is a plus) Familiarity with POS systems, Omnichannel and CRM systems strongly recommended Knowledge of retail planning concepts and algorithms is a plus Knowledge of IBM Sterling B2B Integrator is a plus Excellent communication, time management, project management and problem-solving skillsKnowledge of XML, ABAP, PLSQL (plus), Knowledge of Microsoft Office (Word, Excel, and PowerPoint) - provided by Dice

Created: 2025-11-15