Service Department BDC

Business Development Center Associate Service Center at Mazda of VacavilleDesire with ability to match energy? Will train for motivated applicants!!ResponsibilitiesAnswer customer calls and establish follows-up with service appointments.Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.Provide customers with initial product information and direct them to the appropriate dealership resources.Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management.Utilize CRM tracking system daily.QualificationsAt least one previous role based in customer service experience, BDC or Call Center environments.Desire with ability to match energy? Will train for motivated applicants!!Excellent teammate with collaborative attitude and eagerness to improvePrompt and courteous demeanorPositive and hardworking personalityStrong computer skillsValid driver''s licenseBenefitsMedical, Dental & Vision Insurance401k plan w/ matching contributionsPaid Vacation, Holiday, and Sick PayGrowth opportunitiesComplete paid training programs for rapid advancement including periodic job reviewsEmployee vehicle purchase plansFamily culture with organized structureLong term job securityAssociate discounts on vehicles, service and parts purchasesEmployee recognition programsLeading competitive payMazda of Vacaville is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Created: 2025-09-06