Banquet Captain - $1,000 Sign On Bonus

$1000 Sign-On Bonus VOTED TOP PLACES TO WORK IN ST.LOUISWhere Fun BeginsA career in gaming? At River City Casino & Hotel, we think you''ll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.SHIFT: Full-timeHOURS: VariesPAY: $17.00 per hour +tips*Disclaimer: Must work first 60 days of employment in full to recieve sign-on bonusAdheres to all departmental and property policies and procedures regarding guest service standards.Obtains and reviews Banquet Event Order(s) for banquet food and beverage menu items being served for each event; works with kitchen staff to ensure proper food preparation and timing.Learns names of banquet servers, bartenders, and house persons on team; ensures that team members are knowledgeable regarding policies, procedures, and banquet food and beverage menu items.Ensures that banquet room, including tables, chairs, carpeting, tray jacks, and side stations are clean, fully equipped, and neat; coordinates room set-up with stewards and oversees placement of buffets, risers, head tables, etc.Ensures that the banquet service team has completed all assigned pre-service responsibilities.Checks that special menu items have been prepared (e.g., hors d oeuvres, special event cake orders, etc.).Greets event contact, by name, and offers assistance with any guest or special setup needs.Uses seat designation system when event requires more than one entre selection; ensures that servers use accurate seat designation numbers to serve correct entre to each guest.Responsible for the supervision and training of Banquet staff and events, in the absence of the Banquet Manager and Banquet Coordinator.Prepares and submits banquet checks and bills in an accurate and timely manner; processes cash and paperwork per established protocols.Works independently; receives a minimum of supervision and guidance on established banquet service procedures.Assists with various administrative tasks including scheduling and tracking attendance, as needed.Performs all other related and compatible duties as assigned.Maintains strict confidentiality in all company matters.High School Diploma or equivalent; or two (2) years of Banquet service experience.Previous Food and Beverage experience required.Demonstrated proficiency in English grammar and proper word usage.Must be able to anticipate problems and use sound judgment and tact in handling guests confidential matters.Must have the ability to acquire a thorough knowledge of the organizations policies, procedures, and personnel in order to relieve superiors of specified supervisory and guest services duties.Must have excellent customer service and interpersonal skills.Ability to share or divide attention among several ongoing activities, projects, or assignments.Ability to work collaboratively and communicate effectively with team members at all levels of the organization.Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.Must be able to work flexible hours, including evenings, weekends, holidays, and overtime, as business needs dictate.What does River City Casino & Hotel have to offer? Health, Vision & Dental Benefits (for Full time) after first day of employment.Free Uber rides from nearby metro stops to the property.Recognition programs with cash rewards & shopping through Amazon.Tuition Reimbursement, Lindenwood University discounts, & diversity scholarship for team members children.Discounts on hotel rooms, barstool merchandise, phone carriers & much more!Whether you prefer being at the center of it all or working behind the scenes, theres a role for you at Penn Entertainment. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means youll enjoy a fun working environment anywhere within the organization.Equal Opportunity EmployerJob/Display ID: 2022-98328 External Company URL: Street: 777 River City Casino Boulevard

Created: 2025-11-15