Specialty Pharmacy Technician/Patient Care Coordinator

Make a Difference Every DayHelp Achieve Remarkable Outcomes in Addiction Treatment and Change LivesJoin a Growing Company with Opportunity for Career AdvancementThrough an innovative toxicology and pharmacy program, we remove barriers to treatment and deliver life-saving services and medications to patients in a stigma-free environment. Join a company that is driven by a higher purposeto make a difference in the lives of those they serve, especially those affected by addiction. We are Cordant Health Solutions, and we are made up of motivated and compassionate team members who provide innovative tools and services through our unique pharmacy and drug testing programs to provide accurate, actionable results that help patients achieve success and optimize quality of life. A leader in quality standards, Cordant provides solutions for payers, clinicians and organizations involved with substance use disorder and criminal justice cases. Cordant is one of the only healthcare companies that offers monitoring and risk assessment tools through its innovative drug testing options and full-service, high-touch pharmacies, which specialize in the management and dispensing of addiction treatment medications. In combination with our pharmacies, Cordant''s testing protocols and digital case-management tools help clients become more efficient and effective in using drug testing programs to monitor patient adherence, reduce risk, and improve patient outcomes. We are all part of the solution.We are seeking a talented Specialty Pharmacy Tech/Patient Care Coordinator to join our team at St. Matthews Specialty Pharmacy in Louisville, KY. The Pharmacy Technician assists pharmacist in preparing and dispensing medications. The Pharmacy Technician counts and measures proper dosage forms, selects appropriate container for dispensing, and labels product accurately and in accordance with local, state, and federal laws and regulations. The pharmacy technician may also mix pharmaceutical preparations under the supervision of a pharmacist.The schedule for this position is Monday-Friday 9am-5pm. This position is compensated at $18 - $22 per hour, based on experience.Essential Functions:Performs data entry, including patient demographic, billing, medical history, and prescription information.Accurately operates and maintains a cash drawer via POS systemMaintains the waiting prescription bins on a daily basisGreets and assists walk-in customersAnswering phones and making outbound refill reminder callsEffectively triages customers questions and needs to the appropriate staff memberAddresses customers basic questions regarding wait times and medication in-stock positionConducts customer outreach calls regarding compliance and routine matters in accordance with the patient management programCounts/measures proper dosage forms, selects appropriate container for dispensing, and labels product accurately and in accordance with local, state, and federal laws and regulationsFollows up with insurance companies in a timely manner regarding prior authorizations and billingReceives inventory and updates perpetual counts as per policyReceives and stores incoming suppliesMaintains cleanliness of work area and equipmentParticipates in quality improvement activities and projectsUpholds patients rights including privacy and confidentialityProvides excellent customer service as evidenced by a willingness and ability to assist customers with their questions/concerns, treating customers in a friendly and helpful manner, and maintaining a positive attitudeFollows cold storage management protocolsPrepares and coordinates medications for shipmentActive registration/ certification from the STATE board of pharmacy as a Pharmacy Technician Registration must be in good standingHigh School Diploma/GED required2+ years experience and/or training as a Registered Pharmacy Technician, required National certification (eg. PTCB), preferredExperience using Rx30, preferredKnowledge, Skills, and Abilities:Strong communication, interpersonal and organizational skillsCommunicates effectively with customers, referring physician staff, and colleagues/employees of organizationAbility to interact and communicate with people over the phone, sometimes in stressful situationsDetail oriented and able to multi-taskBasic data entry and/or word processing skillsAbility to verify data input and correct errorsReads and accurately interprets documents such as safety rules, operating and maintenance instructions, and procedure manualsConveys empathy and understanding when handling customer service issuesAdds, subtracts, multiplies, and divides in all units of measure, using whole numbers, common fractions, and decimalsComputes rates, ratios, and percentagesApplies common sense understanding to carry out instructions furnished in written, oral, or diagram formWorking Conditions:Light to moderate physical effort (lift/carry up to 25 lbs.) -Heavier weights with assistanceSitting & standing for long periods of timeRepetitive motions and/or prolonged computer useWorking at a fast pace, subject to many interruptions and both physical and mental stressAbout Cordant Health Solutions:Working at Cordant Health Solutions means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Cordant supports its team members by providing a benefits package to eligible staff that includes: Medical / Dental / Vision Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Paid Time Off (PTO) Volunteer Time Off (VTO) Paid Holidays 401(k) with Company Match Company Paid Basic Life Insurance Company Paid Long Term Disability Short Term DisabilityCordant Health Solutions is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment.LP123Requisition ID: 2022-1355 External Company Name: Cordant Health Solutions External Company URL: Company Intro: Make a Difference Every DayHelp Achieve Remarkable Outcomes in Addiction Treatment and Change LivesJoin a Growing Company with Opportunity for Career AdvancementThrough an innovative toxicology and pharmacy program, we remove barriers to treatment and deliver life-saving services and medications to patients in a stigma-free environment. Join a company that is driven by a higher purposeto make a difference in the lives of those they serve, especially those affected by addiction. We are Cordant Health Solutions, and we are made up of motivated and compassionate team members who provide innovative tools and services through our unique pharmacy and drug testing programs to provide accurate, actionable results that help patients achieve success and optimize quality of life.A leader in quality standards, Cordant provides solutions for payers, clinicians and organizations involved with substance use disorder and criminal justice cases. Cordant is one of the only healthcare companies that offers monitoring and risk assessment tools through its innovative drug testing options and full-service, high-touch pharmacies, which specialize in the management and dispensing of addiction treatment medications. In combination with our pharmacies, Cordant''s testing protocols and digital case-management tools help clients become more efficient and effective in using drug testing programs to monitor patient adherence, reduce risk, and improve patient outcomes. We are all part of the solution. Benefits: About Cordant Health Solutions:Working at Cordant Health Solutions means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Cordant supports its team members by providing a benefits package to eligible staff that includes: Medical / Dental / Vision Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Paid Time Off (PTO) Volunteer Time Off (VTO) Paid Holidays 401(k) with Company Match Company Paid Basic Life Insurance Company Paid Long Term Disability Short Term DisabilityCordant Health Solutions is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment.LP123

Created: 2025-11-15