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Sr Manager Digital Product

CVS Pharmacy - Buffalo Grove, IL

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Job Description

Job DescriptionIn this role, you will be working with a group of talented people to create digital products to help patients get on a path to better health quicker and more efficiently. The Sr. Manager Digital Product is responsible for developing the digital program vision/strategy and ensuring they are aligned with end-user and stakeholder goals. This is an instrumental role in the oversight and execution of digital programs supporting several programs that generate multi-million-dollar business value to the organization and touch millions of consumers. Responsibilities:- Lead the interoperability effort to connect to multiple EHR vendors/sites- Agile Release Train's Vision, Strategy, and Roadmap Ownership and Development- Makes decisions, in partnership with senior business leaders, on digital investments and priorities- Develops business cases, makes recommendations, and defines what success will look like for Epics that are critical to driving value for CVS Health strategic priorities.- Sets and owns vision and roadmaps for their team as well as provides subject matter expertise and guidance on the product strategy to scrum teams and leaders- Responsible for translating customer and business needs into short term and long-term product direction (outcome roadmap)- Assures product strategy is followed from internal pilots to external launchProgram Backlog Ownership/Prioritization:- Prioritizes and aligns the efforts of agile product teams and epics/features associated with programs - managing the flow of work through the program and into the program backlog.- Owns the program backlog, pricing, licensing, and ROI- Identifies dependencies among the teams- Works with RTEs, when roadblocks occur, to problem solve and develop mitigation plans- Escalates risks and issues to program backlog to stakeholder along with providing recommendations on tradeoffs and solutions- Establishes feature acceptance criteriaTrend Monitoring and Customer Value Assessment:- Responsible for researching, interpreting and communication the internal voice of the customer to the teams on the train. Keeps apprised of customer needs through interaction with the customer and business stakeholders by conducting interviews, surveys, brainstorming sessions, trade studies, and market research- Performs industry research, as necessary, to keep senior stakeholder and teams apprised of the competitive landscape as well as support feature development.Releases and Program Increments:- Defines, sets, and drives program increment priorities- Responsible for release definition as well as works with release management- Lead biweekly System Demos- Sets goals in the assessment of Metrics, including evaluation of business value achieved versus plan.Pay RangeThe typical pay range for this role is:Minimum: 95,000Maximum: 209,000Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications5+ years of work experience in product management/ownership. Proven track record in taking on end-to-end ownership and successfully delivering results in a dynamic and complex healthcare environment. Has led digital product adoption efforts.2+ years of experience in Healthcare industry.2+ years of experience with EMR Systems.This is a remote position.The ability to travel up to 10% annually.COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications- EHR interoperability experience.- API knowledge/experience.- Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.- Strong verbal and written communication skills with a demonstrated experience engaging and influencing senior executives.- Demonstrated ability to understand and discuss technical concepts, manage trade-offs, and evaluate opportunistic new ideas with internal and external partners.- Demonstrated ability to work cross-functionally with engineering, design, and project management counterparts to deliver products/services.- Master's degreeEducationBachelor's degree in engineering, business, healthcare, or similar quantitative fields required or Equivalent Work Experience.Business OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2025-10-04

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