Complex Group Sales Manager

OverviewOpportunity: Group Sales ManagerManage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.Potential Career Path Property Director of Sales - Area Director of Sales - Regional Director of SalesEssential Job FunctionsInterview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Maximize revenue by selling all facets of the hotel to previous, current and potential clients.Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.Coordinate various departments'' participation in servicing accounts.Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.Develop and conduct persuasive verbal sales presentations to prospective clients.Articulate and leverage the benefits of the hotel to close sales opportunities.Travel locally to conduct outside calls, promote the hotel and review competition.Represent hotel at trade shows.Follow sustainability guidelines and practices related to HHM''s EarthView program.Perform other duties as requested by managementPosition RequirementsAssociate''s or Bachelor''s degree in Hospitality or related industry preferred.Proven track record in sales is a must and previous hospitality sales experience preferred.Brand specific experience, Sales Pro system experience & prefer Primary Market sales group sales experience.Work Environment and ContextWork schedule varies and may include occasionally working on holidays and weekends.Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.Moderate travel between hotel and client''s locations required.What We BelievePeople Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own ItAbout UsExquisite Location of this Downtown Philadelphia HotelThe Rittenhouse Hotel is the most prestigious Philadelphia Pennsylvania hotel address. Consistently recognized not only as the premier choice of five-diamond Philadelphia luxury hotels, The Rittenhouse is also ranked among the world''s finest places to stay. Featuring all of the unique historic charm and residential ambience of Rittenhouse Square, our Philadelphia luxury hotel is convenient walking distance from major museums, cultural attractions, world-class shopping, and the business district. Experience the luxury of five-diamond service and accommodations at the premier choice of Philadelphia Pennsylvania hotels.HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Created: 2025-11-15