Cloud Computing Engineer I

Cloud Computing Engineer I Posting Number req11084 Department Support Services Department Website Link it.arizona.edu Location Main Campus Address Tucson, AZ USA Position Highlights University Information Technology Services (UITS) is accepting applications for the position of Cloud Computing Engineer I within IT Support Services. The Cloud Computing Engineer I will be responsible for managing and maintaining two university SaaS systems. The first system is Apporto Virtual Computer Labs, the university''s solution for virtual lab management through the VCAT service. The second system is VMWare Workspace One UEM, the university''s solution for desktop and laptop computer management through the TLC service. Management of these systems will include proactively meeting with employees, students, and product vendors to identify service offering improvement opportunities. The Cloud Computing Engineer I will be part of a small technical team but will be involved in cross training and piloting both service offerings to university employees and students.GET TO KNOW US: University Information Technology Services (UITS) has over 300 employees and an annual operating budget of approximately $77.6million. It is the University''s central IT unit and provides enterprise-level technologies and services that are broadly consumed, core to central administrative business operations, and tend to offer substantial economies of scale. Technology at the University of Arizona is essential to the mission of research, teaching, and learning and is the foundation to the academic and administrative operations of the campus. With a new future on the horizon, UITS has taken this unique moment to emerge with even more robust service capabilities than we offered before the pandemic. UITS works in collaboration with department and college IT units to enhance student experiences to connect, discover, and engage with the University, curricula, and beyond. UITS supports research for innovative solutions for global challenges and embraces the spirit of entrepreneurship and the values of diversity and inclusion.Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.Duties & Responsibilities Assist in the management and maintenance of two university systems: Apporto Virtual Computer Labs, the university''s solution for virtual lab management through the VCAT service. VMWare Workspace One UEM, the university''s solution for desktop and laptop computer management through the TLC service.Collaborate with employees, students, and product vendors to identify service offering improvement opportunities.Manage existing applications and publish new applications within both systems.Monitor system configuration and identify automation opportunities to streamline management.Additional duties as assigned. Minimum Qualifications Bachelor''s degree or equivalent advanced learning attained through experience required, and at least 1 year of experience in a customer service role.OR, an Associate''s degree in Management Information Systems, Computer Information Technology or related field with at least 3 years of experience, including at least 1 year in a customer service role.OR, Any equivalent combination of experience, training and/or education. Preferred Qualifications Experience in bulk computer management for physical computers. Experience in bulk computer management for virtual computers. Non-Technical customer service experience. Technical customer service experience. Powershell and Bash scripting experience. FLSA Exempt Full Time/Part Time Full Time Number of Hours Worked per Week 40 Job FTE 1.0 Work Calendar Fiscal Job Category Information Technology Benefits Eligible Yes - Full Benefits Rate of Pay $53,463 - $70,037 Compensation Type salary at 1.0 full-time equivalency (FTE) Grade 8 Career Stream and Level PC1 Job Family Cloud Computing Job Function Information Technology Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department) Number of Vacancies 1 Target Hire Date Expected End Date Contact Information for Candidates UITS-HR[Click Here to Email Your Resumé] Open Date 7/27/2022 Open Until Filled Yes Documents Needed to Apply Resume and Cover Letter Special Instructions to Applicant Diversity Statement At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

Created: 2025-11-15