SERVICE ADVISOR

Start working now atCedar Creek Motorsports Wisconsin''s leader inpowersports near Milwaukee, WI.We are family-owned for 27+ years and growing. Workin our huge, newstate-of-the-art 45,000 sq. ft. powersports dealership.Recognized nationally for our friendliness and product knowledge, our dealership sets high standards and is recognized as one of few influential powersports dealers in the USA by the manufacturers. Youll be among our national award-winning Motorcycle, ATV, Side by Side, Snowmobiles and Personal Watercraft technician team and support our 35,000+ customers and their ownership experience. There''s plenty of work to keep you busy at Cedar Creek Motorsports.RESPONSIBILITIESDAILY OPERATIONSAssist service department in maintaininga smooth and efficientdepartment with a high degree of customer serviceDiagnose mechanical problems accuratelyand clearly relay information to customerClearly communicate to customer and estimated cost and set expectationsof completion timesAccuratelylook up parts for repair orders to build estimatesOpen and close repair orders and perform cashier duties as needed to check customer outRun VIN numbers for outstanding warranty repair work on manufacture websitesOpen and close warranty repair ordersFollow procedures for quick and efficient handling of repair orders customer and internalBecome efficient with all phases of the service processWalk customer around their new purchase and introduce them to the service dept and what we have to offer to make the buying experienceenjoyableCUSTOMER SERVICEEnjoy helpingcustomers solve problemsKnow what it means to give outstanding customer service Provide superior customer service to both internal and external customerGreet all customers in a courteous and friendly mannerHandle telephone and over-the-countertransactions quickly and courteouslyIdentify additional service a vehicle may need that customer is not aware ofHandle customer objectionsreasonably, showingempathy and a positive attitudeQUALIFICATIONSStrong conversation and phone skillsAttention to detail, organized and ability to prioritizeHighly motivated and willing to take initiativeAbility to multi-task while being courteous and positiveAbility to work in a fast-paced environmentDependable, honest and enthusiastic and an Excellent TEAM playerBENEFITSGreat work environment: work hard + have funNewest, coolest products in the powersports industry are hereCommittedteam of people to work withCompetitive Benefits Package with 401(K), Group Health Insurance, Dental & Vision insuranceavailable.Outstanding employee discountPaid training, continuing education you''ll need to be successfulIncentives for performancePaid holidays/vacation with longevityWe will train good people for this full time position who want to shift gears and become a key member of our growing powersports dealership.RequiredPreferredJob IndustriesHealthcare

Created: 2025-10-04