Help Desk Analyst

Ref ID: 04640-0012377609Classification: Help Desk AnalystCompensation: $19.79 to $22.91 hourlyYou might be interested in Robert Half''s new job opening for a Help Desk Analyst, if you want to work in an innovative and fast-paced environment. You''ll love this job if you are a creative with a talent for solving both routine and unique problems. In this position, you will support local and field users in a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is based in the Ponchatoula, Louisiana area and is a long-term contract / temporary opportunity.Major responsibilities- Reply and follow up on technical help tickets submitted via phone, email, and walk-ups- Independently investigate and implement solutions to technical issues - Diagnose recurring technical issues and implement solutions to address the root of the problems- Offer IT support for operating systems, productivity software, and a variety of other applications used internally

Created: 2025-09-06