JPM Payments-Commercial Card-Senior Relationship ...

As a Commercial Card Relationship Manager, you will be responsible for leading a portfolio of approximately 600 Commercial Card clients with annual spend They cultivate strong relationships with both the clients in their assigned portfolio and with internal partners to achieve growth and retention goals. It is their responsibility to maintain high customer satisfaction levels through consistent and meaningful contact, informative account reviews, sharing of best practices, partnering with service and operations teams to resolve issues, and leading structured spend optimization efforts. Key responsibilities include: Proactive development and execution of client expansion and retention strategies Focus on overall client experience and scorecard objectives Building strong internal partnerships and alignment with Banking & Treasury Services (TS) partners Qualifications: Bachelor''s degree and or 5+ years of experience in Relationship Management (Commercial Card industry preferred) 5+ years of experience in client account management Proven client relationship skills Demonstrable track record evidencing an exceptional client experience with measurable results and the ability to proactively build relationships and trust with clients Experience in successfully managing multiple client relationships concurrently Excellent communication and presentations skills with experience presenting to C-Level executives Ability to work independently with little professional guidance Proven ability to innovate, problem solve, and develop customized solutions to client issues and challenges Strong negotiation skills In-depth product knowledge in the Commercial Card industry In-depth product knowledge of specific JPMC payables products Ability to work independently with little professional guidance Experience with Microsoft Suite, Salesforce, and Zoom. Ability to learn and use JPM proprietary platforms and solutions quickly and effectively Travel JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world''s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants'' and employees'' religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the ''WELL Health-Safety Rating'' for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm''s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm''s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.Equal Opportunity Employer/Disability/Veterans

Created: 2026-03-07