Technical Analyst

Job Title: Technical AnalystFLSA Status: ExemptDepartment: Information TechnologyFlex Work Eligible! This position qualifies for theFlexible Work Policy. Employees receive 50 work days annually to work remote!The initial amount of days is prorated for the first year based on startdate. Reports to: Manager, Business AnalystsGENERAL DESCRIPTION / PURPOSE:The role of the Technical Analyst is to act as a technical resource to provide software solutions that meet the technical requirements of Loram''s internal customers.ESSENTIAL JOB FUNCTIONS:Functional and Technical SkillsCreate custom PL/SQL solutions within our ERP and mobile apps system.Provide system administration functions for the mobile applications server on a regular basis.Develop, test, and deploy code into the appropriate environment.Identify and resolve complex production issues. Monitor system process to guarantee high uptime.Prepare technical documentation for code and design changes, and debug, monitor, and troubleshoot end-user applications. Develops and implements procedures and documentation for software system testing, data validation, and training.Generate and compile reports based on findings, complete with probable cause and potential solutions to systems issuesCreate, test, and maintain EDI data mappingsCreate basic reports from SQL/Oracle database using appropriate tools.Operational ExcellencePartner with extended team business analysts to lead end users through training and testing by documenting user guides, training materials, business processes, and test plans, and then performing the required in-person reviews of the material.Analyzes and creates software requirements and estimates for execution to determine the feasibility of design within time and cost constraints based on customer needs.Design user-friendly and efficient applications utilizing internal or external resources for data entry, reporting, and system integration.Confer with 3rd party software solutions to ensure that the most effective and efficient method is chosen for integration.BEHAVIORAL COMPETENCIES:Action OrientedCourageous Decision MakingValues BasedPassion for ResultsPlanning and OrganizingProblem SolvingREQUIRED QUALIFICATIONS:Education: Bachelor''s Degree in IT/Computer Systems or similar technical fieldExperience: 3+ years of technical analyst/developer or related experience1+ year in a manufacturing environment3+ years PL/SQL experience. Solid experience with PL/SQL developmentExperience with ERP systemsExcellent verbal and written communication skills to convey complex technical solutions clearly to a groupStrong analytical and creative problem-solving skillsExcellent debugging and troubleshooting skills*7+years or equivalent combination of education and experience PREFERRED QUALIFICATIONS:3+ years of Enterprise resource planning (ERP) Systems experience preferably IFS1+ years'' experience with mobile app workflow development preferably NovacuraWORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Office deskwork, requiring sitting, walking, using phone & computerMay lift up to 30 lbs. occasionally10% or more travel including internationalCan tolerate variable and sometimes challenging conditions during visits or inspections of company equipment in a railroad environmentREV May 2022Loram is proud to be an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Created: 2025-11-01