Field Service Representative with Security Clearance

Field Service Representative Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Local The Subject Matter Expert (SME) shall provide Life Cycle Sustainment and Maintenance (LCSM) support and training for Very Small Aperture Terminals (VSAT) satellite systems for on-site support at the customer''s site. Will also be available via telephone and email for additional support in order to maintain 24/7 deployable status and will provide technical support and training on all equipment and material under the program. What You''ll Get to Do: * Provides Life Cycle Sustainment and Maintenance (LCSM) support which includes, but is not limited to, Tier III repairs to systems that are beyond the technical expertise of the organization''s level. Provides installation, operation and maintenance training and troubleshooting to personnel.* On the Job Training, CERPs and equipment upgrade of systems. Generating and maintaining work orders and shipping / return of OCONUS and CONUS equipment requiring maintenance utilizing the program''s logistical database software. Conducts bench testing of all components and apply appropriate equipment maintenance to identify system status before shipment and storage. Assists in research and development efforts, as requested, and modification of new and existing systems. Provide daily and/or weekly, and as needed, deliverables depicting support provided to our customers.* Experience configuring Cisco routers and switches, Specialized experience in the design, development, testing, analysis, operation or maintenance of Joint Warfighter Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance (C4ISR) systems Deployable Node.* In addition, the candidate should have knowledge in HAIPE encryption devices, BGAN and INMARSAT networks, and LAN/ WAN.* Candidates must be able to pass CRC for potential deployments.* Responsible for participating in promoting, improving, maintaining, and supporting all telecommunications services and/or systems.* Helps to ensure that all software including network control programs satisfy the communications needs covering both the hardware and software installed.* Serves as a liaison to users, departments, and vendors by providing the assistance on all aspects of telecommunications services and systems used throughout the organization. Assists in all service / system upgrades while being a team player involving telecommunications and networking projects.* Provides hands-on assistance involving troubleshooting and diagnostic support for all related systems, equipment failures or service issues. Uses knowledge of current systems to promote beneficial capabilities and leverage use of the system''s features.* Installs and tests communication equipment. You''ll Bring These Qualifications: * Active Top Secret with ability to acquire and maintain Top Secret w/SCI clearance.* Technical Training in DoD C4ISR systems to include Satellite Communications Equipment or Networking Equipment* Twelve (12) years of hands-on experience with Joint Warfighter C4ISR systems to include three (3) of the following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training. Must be a recognized expert who has demonstrated leadership in Joint Warfighter C4ISR systems development, logistics support or test & evaluation. Must have exceptional verbal and written communication skills. Must be a self-starter and proven experience of accomplishing the mission with minimal oversight What We Can Offer You: - We''ve been named a Best Place to Work by the Washington Post. - Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. - We offer competitive benefits and learning and development opportunities. - We are mission-oriented and ever vigilant in aligning our solutions with the nation''s highest priorities. - For over 55 years, the principles of CACI''s unique, character-based culture have been the driving force behind our success. Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities. As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.

Created: 2025-10-04