Product Manager, Connected Services - North America Job

Product Manager, Connected Services - North America Job Apply now Date: Aug 13, 2022 Location: Denton, TX, US, 76205-7864 Kirkland, WA, US, 98033 Company: PACCAR Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business. Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services, you can develop the career you desire with PACCAR. Get started! Division Information PACCARs Information Technology Division (ITD), located in Renton, WA utilizes cutting-edge technology to provide systems development, consulting, voice and data communications services to the entire Corporation, which has high visibility in the technology sector.Requisition Summary Global Connected Services is seeking a highly motivated Product Manager. This position may be located in either Kirkland, WA, or Denton, TX. Candidate must have legal right to work in the U.S. Domestic and International travel is required. PACCAR Global Connected Services is revolutionizing the vehicle ownership experience with the development of innovative services for connected vehicles. Global Connected Services is hiring a Product Manager. The Product Manager will serve as a subject matter expert for the connected services product and is responsible for defining connected vehicle service offerings, developing go-to-market strategies for new services, and managing program development. This position reports to the Director of Global Business Portfolio with the responsibility to follow Global Program Management policies and procedures. Job Functions / Responsibilities Drive customer value and identify monetization opportunities. Establish and management of Connected Vehicle Services processes. Align Connected Services strategy, pricing, processes, and systems with PACCAR Divisions. Ensure supplier products and services are onboarded and manage vendor relationships. Analyze customer behavior to drive increased services sales. Facilitate workshops to scope projects and gather detailed product requirements. Prepare requirements, user interface guides, and functional specification documents. Plan and coordinate end-to-end validation of new features/services. Research data to uncover the root cause and initiate resolution. Develop and manage program budgets and schedules. Write business plans and obtain approval. Qualifications Proven leadership, analytical ,and business development skills. Strong written and verbal communication skills are required. Technical aptitude and the ability to succinctly communicate technical topics is required. Excellent analytical and interpersonal skills with proven presentation and influencing ability. Must demonstrate the ability to perform in a fast-paced, results-oriented environment, manage multiple simultaneous projects, and respond dynamically to shifting priorities. Requires independent judgment and effective project management. Commercial truck product knowledge is strongly preferred. The candidate should be willing to make use of industry-standard processes and techniques and be resourceful in solving complex technical problems. Ability to manage costs, time, and resources. Familiarity with project management methods and tools. Experience with data analytics and data visualizations tools is a plus. Experience with software development cloud computing is desirable. Proficiency with Microsoft Office Suite (Word/Excel/PowerPoint) required. Proficiency with Microsoft Project, SharePoint, Teams, and Power BI preferred. Six Sigma training preferred. Education Bachelors degree in Business, Engineering, or Technology required. Masters degree preferred. PMP or PgMP certification preferred. More than 5 years of professional experience is required, preferably in the automotive, commercial vehicle, or subscription-based services industries. Experience in B2C/B2B eCommerce, subscription-based services, connected vehicle services, telematics platforms, and fleet management systems preferred. International work experience desired. Additional Job Board Information PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability corporation. Peterbilt promotes Diversity and Inclusion through mentorship, events, and affinity support groups The Diversity Council, Peterbilt Womens Initiative (PBWin), Veterans Group, Peterbilt Black Organization for Leadership and Development (B.O.L.D), and ADVOCATE (An LGBTQ support group). Why work for PACCAR/Peterbilt? Competitive salary, 401k with a 5% match, AND a company-paid Pension Plan after 5 years of service. Medical, dental, and vision insurance plans for you and your family. Comprehensive Paid Time Off Vacation, Paid Holidays, and Sick Leave. Tuition Reimbursement for continued education eligible after 1 year of service. Global Fortune 500 company with a wide array of growth and development opportunities.

Created: 2025-11-15