Training and Community Education Manager

WELCOME TO YOUR CENTER!Established as a community non-profit in 1972, The Center provides targeted programs and services to the full diversity of the San Diego LGBTQ community. The mission of The Center is to enhance and sustain the health and well-being of the lesbian, gay, bisexual, queer, transgender, nonbinary, immigrant, and HIV communities for the betterment of our entire San Diego region. Our vision is to create a Center and Center culture where every person feels and knows that they are welcomed, valued, and supported. As the beacon for our regional LGBTQ community, we actively recommit to being a more vibrant, bold, innovative, safe, and modern center each day than the day before. The Center is sex-positive and provides advocacy and critical health and social support services to support our community members through all stages of life, focusing on our deeply held values of equity, social justice, and client-centered, trauma-informed care. The Center currently has over 75 staff working at five facilities across San Diego County.As a part of The CENTER''s commitment to the health and safety of our employees, clients, and community members, all employees are required to show proof of being immunized and boosted against the COVID-19 virus.POSITION SUMMARYThe Training and Community Education manager will design and oversee the execution of high-quality virtual, in-person, and blended learning experiences grounded in inclusivity, liberation, and lived experiences. The manager will provide leadership, expertise, and coaching to staff trainers and will supervise the paid staff trainer. The manager will execute a comprehensive strategy to ensure clients, volunteers, Center staff, and community organizations have consistent, high-impact training experiences. This work will include developing a training curriculum, materials, and resources to support the training institute, designing evaluation metrics and analyzing data, and developing relationships and partnerships to make the training institute self-sustaining and revenue-generating. PRIMARY ROLES & RESPONSIBILITIES: The manager will collaborate with all departments to design and refine the training curriculum, co-facilitate training, and make strategic shifts in response to staff and client needs. Through this work, the manager ensures the curriculum is relevant and cutting edge, learning spaces are positive, high impact, learning pace, and responsive to the changeable needs of clients. Specific responsibilities include:Develop and curate interactive training curriculum and materials for a variety of topics that are LGBTQ+ related.Collaborate across all departments to co-create training and programming.Make revisions and adjustments to training when needed in response to staff and client needs.Work in partnership across all departments to coach staff trainers.Serve as ''in-house'' consultant to staff to provide coaching, consultation, and content review.Manage training contracts, scheduling, and the collection of revenueExplore new revenue streams for training.Create strategies for developing partnerships and recruiting training participants who are clients, volunteers, Center staff, and community collaboration with the Senior Director of Quality Assurance, develop feedback mechanisms and metrics to aggregate data.Track and analyze training feedback data to inform content development.Identify opportunities for improving or adding to existing content.Special Projects may be assigned on an as-needed basis.Required Qualifications: Education/Experience: 3-5 Years of managerial, public speaking, and current development Professional Skills: Knowledgeable about current issues/trends related to the LGBTQ+ community and others who are historically marginalized. Great writing skills. Strong, soft skills such as critical thinking, verbal communication, active listening, empathy, conflict resolution, and interpersonal. Strong organization and record management. Technical Skills: MS Office Suite Language Skills: English preferred QUALIFICATIONS:Language Skills: Spanish COMPENSATION & BENEFITS: Compensation: The pay range for this position is $26.50 to $30.50/per hour and is commensurate with experience. Benefits: The CENTER offers a robust benefits package, inclusive of Competitive Pay Scales, 401(k) Retirement Plan (with company match), Flex Time Opportunities, Full Medical, Dental, Vision, and Chiropractic Health Coverage, Out-of-Pocket Optional Coverage for Spouses, Domestic Partners, and Dependent Children, Full-time and Part-Time Schedules, Generous Vacation and Holiday Benefits, Professional Training & Development Experiences, Opportunities for Promotion & Advancement.Please review the current job openings by clicking the button below. If you believe you possess the heart and skills for any of these (or any other) exciting job opportunities, we encourage you to apply. Instructions for how to apply are included in each job announcement. We regret that we are unable to accept telephone inquiries.Equal Opportunity EmployerThe San Diego LGBTQ Community Center is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

Created: 2025-11-15