Administrative Generalist Coordinator, Residential ...

DepartmentRESIDENTIAL PROGRAMS & SERV (BA-RPAS-IUBLA)Department InformationIndiana University Bloomington is a public Research Institution with a total enrollment of 45,328 students and some of the top academic programs in a range of disciplines. With Big 10 sports, more than 700 student organizations, a vibrant artist community, and plenty of other opportunities for involvement, IU is a campus full of energy and life. Residential Programs and Services houses approximately 12,000 students predominately first year students in 14 traditional residence halls. In addition to our traditional floors, we have 21 Living Learning Centers and Thematic Communities. We are committed to diversity and inclusion that is guided by our Diversity Statement. View competitive benefits here. The Division of Student Affairs is focused on building a strong foundation to ensure every student''s IU experience is positive, safe, healthy, and meaningful. The Division of Student Affairs staff and 18 departments aim to help students navigate their time at IU, providing the tools they need to be successful in school and after graduation. Students are our priority and their health, safety, and overall well-being are our core mission. The Office of Student Conduct is a unit under the Division of Student Affairs that oversees student accountability processes. The Office of Student Conduct aims to help students learn and grow through their decision making and the Student Code of Conduct and supports the goals campus safety for all students. Job SummaryDepartment-Specific ResponsibilitiesProvides general clerical support to the administrative staff of 1 or more Residential Programs and Services'' (RPS) departments, and specifically to RPS staff working with student conduct by processing highly confidential materials and dealing with issues of a sensitive nature.Works collaboratively while monitoring compliance with procedures and municates regularly with central RPS offices, residence center professional staff and the Office of Institutional Equity.Gathers information and prepares a variety of routine and non-routine reports and correspondence, memorandum, hearing notices, letters to parents etc., and proofreads reports, correspondence and publications for grammar and spelling. Assists in creating publications and presentations.Creates and maintains a variety of departmental files including student conduct files both in paper and electronic format.Reviews and uploads student conduct notifications and decision letters into student conduct system; and compiles hearing documents.Maintains electronic calendars for administrative staff, arranges appointments, schedules meeting space, etc.; and screens and directs callers and visitors cordially and effectively.Coordinates logistical arrangements for weekly staff meetings, hearings, conferences, travel, and training workshops; and makes arrangements for meeting space and technical support. Intakes a variety of issues, complaints and concerns communicated by students, parents and other members of the university community; and gathers information, and assists administrative staff in formulating and delivering responses.Reviews enrollment to verify student is eligible to participate in conduct process.Prepares purchase orders and other forms routinely used by the administrative staff of the department.Prepares, maintains and distributes written departmental resources, including phone lists and rosters, handbooks and manuals, and other widely used materials subject to periodic change.Assists with training the receptionist position; oversees work of student employees and fills-in for the front of the office as needed.General ResponsibilitiesAssists with office production and determining alternative methods to improve workflow and efficiencies.Opens, sorts, and routes incoming mail, answers correspondence, and prepares outgoing piles, copies, sorts, and files records of office activities.Monitors the use of office supplies and equipment, reorders items as pletes and mails bills, contracts, policies, invoices, and checks.Answers phones, directs calls, and takes messages for the office.QualificationsEDUCATION Required High school diploma or GED Preferred Some post-secondary course work WORK EXPERIENCE Preferred 2 years of office experience in a college or university setting Experience in related field Combinations of related education and experience may be considered SKILLS Required Proficient communication skills Effective interpersonal skills Excellent organizational skills Demonstrates ability to maintain confidential information Maintains a high degree of professionalism Preferred Experience with the Advocate conduct software and Student Information System software Working Conditions / DemandsThis role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.Work LocationBloomington, IndianaJob ClassificationCareer Level: FoundationalFLSA: NonexemptJob Function: General AdministrationJob Family: Administrative GeneralistClick here to learn more about Indiana University''s Job Framework.Posting DisclaimerDue to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time. This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.If you wish to include a cover letter, you may include it with your resume when uploading attachments.New employees will be provided with information regarding Indiana University''s COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.Equal Employment OpportunityIndiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University''s Notice of Non-Discrimination here which includes contact information.Campus Safety and SecurityThe Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [Click Here to Email Your Resumé] or by visiting IUPD.Contact UsRequest SupportTelephone: 812-856-1234

Created: 2025-09-06