Ambulance Regulation Program Coordinator

The Massachusetts Department of Public Health is seeking a qualified individual to join the Office of Emergency Medical Service (OEMS) as an Ambulance Regulation Program (ARP) Coordinator. The ARP Coordinator tracks and prioritizes incoming applications, responds to inquiries regarding regulatory ambulance service licensure questions, assists with suitability review for initial license applicants, and processes and maintains database updates relative to ambulance service inspections, licensure, and certification.Duties and Responsibilities (these duties are a general summary and not all inclusive):* Primary channel for internal and external ambulance service applicant communications* Tracks and prioritizes incoming applications, stages of review, and processing* Responds to inquiries related to ambulance service licensure and required equipment carried on ambulances* Assists with suitability review for initial license applicants* Prepares, proofreads, and edits correspondence related to inspection and licensure of ambulance services* Coordinates unit activities regarding distribution, review and processing of application and inspection documents related to ambulance service* Coordinates and processes renewal applications and tracking of ambulance service vehicle certifications* Uses OEMS database to document inspection data, ensure timeliness of activities and maintain information on ARP inspection activities* Supports compliance with the Public Records Law (MGL Chapter 66, Section 10) by tracking and responding to public record requests in coordination with unit and Department staffRequired Qualifications:* Ability to use common computer applications (such as Microsoft Outlook, Adobe Pro, Word, Excel, and Access) and database management.* Capability to write concisely, express thoughts clearly and develop ideas in a logical sequence with proper grammar, punctuation and spelling.* Capacity to assess validity, quality, and appropriateness of submitted applicant materials in relation to standards and regulatory requirements.* Potential to prepare documents and reports accurately and assemble items of information in accordance with established procedures.* Capacity to work independently, with attention to detail, and the ability to prioritize inquires and tasks appropriately.Preferred Qualifications:* Knowledge of EMS and/or public safety systems.* Ability to analyze and determine the applicability of data to draw conclusions and make appropriate recommendations.* Capacity to gather information by examining records and documents and by questioning individuals.* Capability to prepare and use charts, graphs and tables.* Able to exercise discretion in handling confidential information.* Potential to use common computer applications (such as Microsoft Word, Excel, PowerPoint, and Access) at an intermediate level.About the Department of Public Health:The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth.We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities.DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.More information can be found at: MA Department of Public HealthPre-Hire Process:A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit licensure and certifications will be verified in accordance with the Human Resources Division''s Hiring Guidelines.Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth''s website.If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request FormFor questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. 2First consideration will be given to those applicants that apply within the first 14 days.MINIMUM ENTRANCE REQUIREMENTS:Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.Substitutions:I. A Bachelor''s degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*III. A Bachelor''s or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.** Education toward such a degree will be prorated on the basis of the proportion of the requirements actually prehensive BenefitsWhen you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.Want the specifics? Explore our Employee Benefits and Rewards!Executive Order 595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don''t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Created: 2025-11-01