Area Clinical Manager-RN

Moments Hospice is a leading hospice organization determined to change the hospice experience for patients, families, and team members. Our promise to our patients is ''We personalize our care and treat you like family''. We are dedicated to making our patients'' final days, weeks and months as comfortable as possible. The promise to treat everyone like family also flows through the daily work environment, where all employees are part of the Moments family. We offer a workplace that employees are proud to be a part of. We are looking for exceptional people to join our exceptional team. People who want to make a difference in the community and in the lives ofothers.SummaryThe Hospice Area Clinical Manager is responsible for modeling S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the Company, among all departments, and all external stakeholders. The Hospice Area Clinical Manager is responsible for the overall planning, directing, organizing, staffing, monitoring and reporting on, all patient care activities operating within the philosophy, mission and budget capabilities of the hospice program. The Hospice Area Clinical Manager has oversight to ensure high quality delivery of patient services and compliance within the Conditions of Participation for the Medicare Hospice Benefit and State Hospice benefit as directed by Moments Hospice organizational mission, policy and procedure. S/he is responsible for applying the rules and regulations of state and federal regulatory agencies and other certified agenciesPosition ResponsibilitiesMaintains full responsibility for all day-to-day functions related to patient/family care services and any/all issues related to assuring high care quality, services monitoring, services documentation thereof and maximum utilization of all care related resources and related costs through program-level Hospice Clinical Managers.Responsible for managing the ''Big 5'' of programs in assigned area: pharmacy, medical supplies, durable medical equipment, mileage and labor.Ensures that Hospice Clinical Managers are monitoring and maintaining adequate care staffing as is required to appropriately meet patient/family service needs and works with their Hospice Area Clinical Manager and Regional Director of Clinical Operations to ensure information about program needs and outcomes are communicated for budgetary and planning purposes.Ensures that productivity and performance standards are being met by all disciplines, by working closely with and through the supervising Hospice Clinical Managers and assuring that those standards are in compliance with current job descriptions and monitored and recorded through timely annual appraisals.Ensures that all Conditions of Participation, regulatory standards and Standards of Care are being met, as per corporate policy and procedure and reporting variances or concerns to the program director in a timely manner.Ensures that any/all care staff orientation/education requirements are met by working closely with and through the supervising Hospice Clinical Managers, reporting variances or concerns to the Hospice Regional Director of Clinical Operations in a timely manner.Ensures that appropriate levels of care/service are applied appropriately, is regularly monitored and is adjusted by current acuity for all hospice patients, by working closely with and through the supervising Hospice Clinical Managers reporting variances or concerns to the Hospice Regional Director of Clinical Operations in a timely manner.Regularly participates in internal and external hospice care related education programs, as is necessary to assure positive vendor/physician relations, educational requirements, regulatory compliance and as may be directed by the Hospice Regional Director of Clinical Operations.Functions as an effective, positive and supportive senior member of the hospice management team. Coordinates closely with the Hospice Area Market Executive to set a clear, consistent, positive, professional and empowering example of professional management for the Hospice Clinical Managers and staff to model from.Regularly visits and maintains positive relationships with, contracted facilities/vendors to praise (when appropriate), problem solve (when appropriate) and assures positive lines of open communications are open and available, reporting variances or concerns to the Hospice Area Market Executive in order to co-create solutions while keeping the Hospice Regional Director of Clinical Operations fully appraised of those visits, outcomes and relationships in a timely manner.Coordinates, monitors and reviews activities and performance of all contracted, patient related, ancillary services (pharmacy, DME, lab, therapies, etc.). Serves as the program''s primary liaison to ancillary vendors, reporting service variances or concerns to the Hospice Regional Director of Clinical Operations in a timely manner.Recruits, hires, orients, supervises, coaches, and is responsible for the professional development of Hospice Clinical Managers, with pre-hire approval from Hospice Regional Director of Clinical Operations.Has the primary responsibility for budgetary compliance with all patient/family services related expenses and for any patient/family services related budgetary projections.Assures the appropriate delegation, training, coordination and monitoring for the daily supervision and oversight of all compliance and documentation requirements inclusive of colleague appraisals, admission documentation and budget preparation/reporting.Assures that the highest standards of hospice care are met and that all vendor/physician interactions are timely, accurate, complete and positive.Works closely with the Hospice Area Market Executive to plan, manage and monitor all hospice expenditures in a fiscally responsible manner in accordance with the program''s budget.Works in collaboration with the Hospice Area Market Executive to ensure that all patient and customer service level agreements are met or exceeded, and all variances are identified and remedied.Directly supervises five to ten colleagues. Carries out supervisory responsibilities in accordance with the organization''s policies and applicable laws. Responsibilities include interviewing, hiring, and training colleagues; planning, assigning, and directing work; appraising performance; rewarding and disciplining colleagues; addressing complaints and resolving problems.Education and/or Experience• Must be a Registered Nurse with two to three years leadership, nursing experience in hospice or healthcare, or equivalent combination of education and experienceSkillsMathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, colleagues, investors, and external parties. Strong written and verbal communications.Other Skills and Abilities: Articulates and embraces hospice philosophy. Thorough understanding of the Medicare Regulations for Hospice. Thorough knowledge and understanding of the functions of a hospice organization. Competency in general nursing theory, techniques and practice. Professionalism, sound judgment and effective communications skills are required. High integrity, including maintenance of confidential information such as patient records. Possess strong leadership, organizational and interpersonal skills. Must be able to work a flexible schedule to include nights and weekends. Role requires 50% travel across the United States including all time zones and weather conditions. Relocation is not required.

Created: 2025-10-04