Client Services Analyst - Board Liaison

The ''Apply with SEEK'' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the ''Apply'' option.Client Services Analyst - Board LiaisonIF YOU CARE, THERE''S A PLACE FOR YOU HEREFor a career path that is both challenging and rewarding, join Sedgwick''s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets-their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.IF YOU CARE, THERE''S A PLACE FOR YOU HEREFor a career path that is both challenging and rewarding, join Sedgwick''s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets-their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.SEDGWICK''S RISK POOLING DIVISIONThere''s a reason why more than 4,000 public entities across the United States trust Sedgwick to manage their risk management programs. By ensuring we are at the Forefront of industry trends, Sedgwick is able to offer relevant, adaptable solutions for today''s risks and the clients we serve.From coverage design to meeting facilitation to overall program management, our colleagues help to ensure there''s a clear direction through annual goals, timelines, budgets, and other initiatives. Sedgwick manages everyday administration - so our clients can focus on serving the public.JOB SUMMARY:Serving public agencies and municipalities, our team provides support services our clients'' risk management and insurance programs. The position works closely with internal colleagues and external partners to coordinate program services including marketing, underwriting, accounting, risk control, reinsurance, and claims.This is an entry- to mid-level position requiring strong organizational and communication skills in the performance of various operational and administrative tasks. Although employees at this level work under some supervision, this position requires a professional that is a self-motivated, proactive individual who can prioritize, organize, and manage multiple assignments. ESSENTIAL JOB RESPONSIBILITIES:Provide clerical and administrative support to the Program Director and Assistant Program ManagerAssist in the coordinated delivery of client services across multiple internal departmentsCompile meeting agenda materials, post materials to clients and client websites, record and publish meeting minutes, track meeting goals and deliverablesPrimary point of contact for client members, vendors, and service partners'' requestsCoordinate service responses with other internal service teamsGeneral duties such as filing, copying, mailings, composing correspondence, developing slide presentations, running reports and updating websitesCorrespond verbally and in writing with client membersCollect, organize, and maintain client contacts, communication, underwriting, and exposure dataAssist with scheduling and organizing client meetings and trainingsQUALIFICATIONS:Education: High school graduate or equivalent, some college preferredEXPERIENCE:Intermediate level working knowledge of Microsoft Office applicationsOne to three years clerical, administrative, or office experience; risk management, insurance, and/or public agency experience preferredProfessional demeanor, customer service experience a plusSKILLS AND ABILITIES:Excellent written and verbal communication skills, including proofreading skillsAbility to work in a timely, organized manner while prioritizing workload and assignmentsSedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Created: 2025-11-15