Business Analysis -Specialist (Non-IT)

Mercer is a global consulting leader in talent, health, retirement and investments. We help clients around the world advance the health, wealth, and performance of their most vital asset their people. We are searching for a Business Analysis Specialist (Non-IT) who can be based in our Urbandale, IA office.Business Analysis Specialist (Non-IT)What can you expect?The Business Analyst will perform the professional duties in line with a Professional Business Analyst (SFIA definition)Acts as an intermediary between technical teams and internal or external dependent individual contributor whose work has a direct impact on the teams outcomes.Whats in it for you?Work for a global company with excellent benefits and a dynamic cultureExcellent growth/advancement opportunityWorkwith collaborativesuccessfulcolleagueswhotruly care about the work and each other while maintaining work life balanceWe will count on you to:Construct documentation of the current state, requirements definition, business and compliance gap analysis, business process remediation and improvement, and contribution to implementation efforts including testing, training and rolloutTranslate business strategies and objectives into business requirementsDevelop inventories of the policies, processes, templates, tools and data repositories to support in-scope business solutions and servicesDrive requirements elicitation process via review of legal and compliance guidance and input from business and technology stakeholdersTake a holistic approach of considering people, process and organizational structure when evaluating requirementsPerform strategic gap analysis on current eco systems against the needs of the business lead analysis & documentation of new or remediated policies and processes for a designated business line or solution areaAssist with the development of testing approaches, use case development and business process testingUndertake comprehensive cost/benefit analyses to determine clearly whether an idea or opportunity is worth investing inWhat you need to have:Demonstrated strong business analysis and process design skillsProven ability to document current state environments and design/remediate to a future state environmentDemonstrated expertise with Microsoft Office products (including Visio and Excel) and work management applications (Azure, JIRA, etc.)Strong communication, planning and organizational skills, especially to manage and influence multiple stakeholders and contributors to work as a team to deliver to the common objectiveDemonstrated problem solving, conflict management and decision making skills at the level to advise stakeholders of alternatives and recommendationsExperience working with global teams along with the schedule flexibility to accommodate meetings during non-standard work hours as requiredDemonstrated experience with evidence based decision making skillsWhat makes you stand out:Continuous improvement training and certificationsVoluntary Benefits work experienceGroup Universal Life (GUL) work experience, including regulatory elements impacting individual certificate holders.Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercers more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the worlds leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on Twitter @Mercer.Marsh McLennan and its Affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.

Created: 2025-10-04