Hotel General Manager

Chrome Hospitality Management is a Hotel Management company looking for an experienced Hotel General Manager for the Home2 Suites by Hilton in Alexandria, LA. We are fast-paced and demanding. Our work environment includes: On-the-job training Flexible working hours Explore this AMAZING opportunity in Alexandria! A growing hotel management company is looking for a community-oriented General Manager who is passionate about being involved in the area and who has never met a stranger! If you are looking for the chance to lead a great team to success, this is the position for you GENERAL RESPONSIBILITIES Effectively manage and motivate associates to ensure achievement of overall financial results, and guest and associate satisfaction. Champion of the hotel''s internal and external communications and record keeping. Aggressively pursue revenue goals, effectively utilize yield management and revenue maximization tools, and prepare and manage the annual budget. Effectively manage and control all operating expenses including labor, overtime, supplies, etc., enforce our procurement guidelines, and seek and implement cost-saving strategies. Ensure that the hotel meets/exceeds the company and brand standards for guest satisfaction. Analyze service and quality issues, identify training needs, ensure implementation of training programs to optimize results, and adhere to our training guidelines and policies. Provide leadership support and direction to the sales team, take an active role in the preparation and implementation of the hotel''s annual Marketing plan, make sales calls to Key accounts, and capitalize on all revenue opportunities. Ensure good standing in the community by developing and maintaining relationships with the Chamber of Commerce, the Convention and Visitors Bureau, other hotels, local schools, local government, and other community and civic organizations. Motivate, coach, and train team members, set goals and hold team members accountable, and provide appropriate feedback, rewards, and recognition. Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to the companies Standard Operating Procedures. JOB REQUIREMENTS: The minimum qualifications for this position are: College or higher-level education, 3 years of Hotel operations experience with a minimum of 2 years at the management level. Must be a strong leader, self-motivated, and a team builder. Must possess strong communication and listening skills, and excellent speaking, reading, and writing skills. Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Computer skills (Microsoft Office and strong Excel skills) SPECIFIC RESPONSIBILITIES : Send a daily end-of-the-day activity and accomplishment email to the Director of Operations. Develop and implement the approved business plan to attain and exceed the financial goals. Gain and maintain excellent knowledge of local competition and general industry trends. Manage any and all emergencies at the hotel. Actively manage the financial statement and review and critique performance in a timely fashion. Teach the process to all members of the management team Assess and/or ensure regular and timely assessment and performance reviews of all hotel associates and the processing of all personnel records. Closely monitor sales solicitation activities. Conduct daily individual meetings with each department head/manager to review the prior day''s outcomes and today''s goals. Conduct pre-scheduled weekly meetings with the department heads/managers. Conduct a monthly safety meeting to ensure safety policies and procedures are known and followed by all associates. Ensure all associates are trained on emergency and security procedures and policies. Ensure that all property equipment is in good working condition. Successfully maintain adequate staffing.

Created: 2025-09-06