Automotive Express Advisor - Big Star Dodge

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We''re not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!Big Star Dodge, a Ken Garff Automotive Dealership, is currently looking for a talented Quick Lube Service Advisor that align with our core values and acts with respect, intelligence, greatness, honesty and teamwork.As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!Here''s why you''ll want to work here:Paid training and real career growthIndustry leading scheduleCompetitive compensation packageGreat people with a great culturePaid Time Off and 401k with Company matchMedical, Dental, Vision, Short and Long-term disability, AD&D and Life InsuranceYear-end bonus program for all employees (Garff Giveback)Employee discounts on Vehicle Purchase, Parts, Service and More!Here''s what you''ll be doing:Greet all customers promptly and professionally regarding their general maintenance needsDetermine customer''s primary concern and then review additional maintenance needs when appropriateOffer a no cost vehicle condition inspection to every customerEstablish and maintain great customer relationships that encourage repeat and referral businessGive and document fair, competitive, transparent price quotes, with the customer and dealership''s best interest in mindHandle all customer complaints immediately and resolve to the customer''s satisfactionCommunicate with each customer in a fashion that leaves them feeling comfortable and informed every timeMaintain CSI at or above designated standardsMeet dealership''s standards for repair/order productionOther duties as assignedHere''s what you''ll need:One year of automotive retail service consultant experience preferred, but not necessaryMust be energetic, enthusiastic and team orientedMust be skilled at listening, problem solving and communicationMust be 18 years or older and be authorized to work in the U.SHigh School Diploma or equivalentA valid in-state driver''s license and a good driving record, per company standardsWe are an Equal Opportunity Employer(( We Hear You ))

Created: 2025-11-15