Automotive Express Service Advisor, Closed Sundays!

755 W Hickman Road, Waukee, IA 50263AUTOMOTIVE EXPRESS SERVICE ADVISORCompetitive Pay Plan + Great Benefits!Closed on Sundays!!!Shottenkirk Waukee Chevrolet is part of the Shottenkirk Automotive Group which was started over 50 years ago and has grown into a substantial dealer group, with 21 dealerships. This success and growth are due in no small part to what we call, "The Shottenkirk Way": 'Our commitment to total customer satisfaction throughout the buying, service, and ownership experience. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and community. We value our employees and invest in their success and are taking applications now for an Express Service Advisor / Quick Lube Advisor for our busy, growing Service Center. This is an excellent opportunity to join our successful dealership! Come join a service center that you can call home. Apply online today!We offer:Competitive pay plan!Health, Dental, and Vision CoverageLife and Disability Insurance Coverage401(k) PlanPaid VacationClosed on Sundays!Responsibilities - Express Service Advisor:Greet customers and assist them with any inquiries.Suggest services based on vehicle maintenance history and advise customers of any promotional services that would be of benefit to their vehicle.Ensure that customers receive prompt, courteous, and effective servicePrioritize required services, and be prepared to provide options upon requestEnsure customer has a positive dealership experienceKnow the product well enough to answer characteristic and operational questions regarding the customer''s vehicleDocument services declined and ask for follow-up on future service considerationsKeep customers informed on completion times, service expenses, and possible changesRemain involved with the delivery of the vehicle to the customer upon completion to assure all customer concerns are addressedProvide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experienceBuild strong relationships with the customersRequirements - Express Service Advisor:Able to work efficiently and multi-task in a fast-paced environmentStrong written and oral communication skillsComputer proficiencyUpload resume and complete online assessment for immediate considerationApplicants must pass pre-employment testing including background checks, MVR, and drug screen.Valid in-state driver''s licenseWe are an equal opportunity employer and prohibit discrimination/harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Created: 2025-09-06