Service Advisor- R&M

OverviewThe Take 5 Family is hiring customer service maniacs!People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.What Employees Love about Take 5The family environmentWeekly payBenefits: Free oil changes, Paid time off, 401(k) programEmployee contestsStandard benefits options (medical/dental/vision etc.)Easy to transfer to locations across the countryOpportunity to meet new people every dayCommunity involvementLearning new skillsUnder limited supervision, the Service Advisor (SA) provides estimated cost analysis of automotive repairs and routine maintenance. Through effective communication with customers, the SA determines the services necessary, predicts the time needed for completion and stays in constant communication with the customer during the repair process. The SA determines services needed by accessing information obtained by technicians and referencing auto manufacture''s service intervals.ResponsibilitiesTYPICAL DUTIES:Ability to effectively communicate with customers regarding services recommended and performedPrepares service estimates, sells routine maintenance / repair services and conducts follow-ups regarding unsold services and customer inquiresPerforms opening and closing responsibilitiesSchedules appointments, answers phones and collects funds for services performedAssists with the coordination of alternate transportation, rental car reservations, shuttle etc.Performs other duties as requestedKNOWLEDGE, SKILLS AND ABILITIES:Demonstrates an extreme attention to detailReads, analyzes and interprets general business reportsAbility to write, present and respond to customers and staff members in a professional mannerAbility to compute basic math equationWORKING CONDITIONS AND PHYSICAL REQUIREMENTS:Lift objects weighing between 25 - 50 poundsSafely work with team to lift and maneuver items weighing up to 100 poundsStand, walk or sit for long periods of time without resting (up to 5 hours)Work in areas that require kneeling, crouching or crawlingQualificationsMINIMUM EDUCATION/EXPERIENCE:High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experienceCandidates must have a valid driving license and clean driving recordExperience with Shop Management software preferred

Created: 2025-11-15