Retail/Warr Tech

POSITION SUMMARY: This position is responsible to prepare and repair coaches and document all work performed on a repair order.ESSENTIAL JOB FUNCTIONS:* Manage work assignment including Flag Time, Cause and Cure documentation, escalation to supervisors when repair time will exceed allotted time* Knowledge of 120AC and 12DC circuits and testing* Experience performing Pre Delivery Inspections to prepare an RV for customer delivery ensuring all systems are functioning as designed* Basic knowledge of AC system theory and testing* Basic woodworking, cabinetry and skills* Experience diagnosing and repairing all major systems and components found in an RV* Understanding and compliance with OEM and vendor warranty procedures* Basic understanding of Generator operation and maintenance procedures* Experience installing RV accessories such as hitches, brake controllers, slide out toppers* Maintain a safe and clean work environment* Ensure the proper use, care and storage of all tools and equipment* Provide high level quality repairs on all work assignments* Attend all company required meetings and training* Additional responsibilities as requested or required.QUALIFICATIONS and EXPERIENCE:* Minimum 1 year service technician experience or related fields preferred* RVIA certification helpful but not required* Prior technical experience in electrical, plumbing, or carpentry is highly desired* Valid Driver''s License and clean driving record to meet insurance requirements* Must provide own tools* Must have excellent customer service and communication skills, both verbal and writtenPHYSICAL REQUIREMENTS:* Availability to work more than 40 hours a week including nights, weekends, and whenever needed to meet business needs* Flexibility to cover changing work schedules as needed* Ability to lift to 70 pounds* Ability to repeatedly bend, stoop, reach, climb stairs, push and pull* Must be able to stand / walk for extended periods of time* Potential exposure to heights and hazards* Exposure to environmental conditions include heat, cold, humidity, noise, dust and wetness* Ability to work in changing climates and work outside for extended periods* Ability to perform essential functions with or without accommodationEducation:* High School Diploma or equivalent

Created: 2025-11-15