Phlebotomy Technician PRN/Pool

Department/Skill highlights Woodstock Laboratory Ask us about your sign-on bonus eligibility! Pool/ PRN - varied shifts on an as-needed basis Beginning Summary Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners the best place to work. Our unique workplace Culture of Excellence is built upon: Employee engagement, empowerment, and growth Teamwork toward our common goal providing exceptional health care services with a passion for making lives better An atmosphere of caring and quality that cascades throughout the organization Essential Duties and Responsibilities Proficient with Hospital Information System (HIS) and Laboratory Information Systems (LIS) to release orders or register patients as needed. Performs patient registration, payment collection, data entry of demographic and insurance information, and other procedures as necessary to support efficient sample processing. Transfers patient test requests from scripts, requisitions, and verbal orders into the HIS and laboratory computer systems. Answers and screens telephone calls in a professional and helpful manner. Resolve unusual or unclear test orders by contacting the physician, nurse, or reference laboratory, and document actions taken. Refer all unresolved issues to the appropriate supervisor. Generates lists and labels. Runs daily reports. Reviews order monitor and investigate the collection summary report. Assess orders for special collection requirements; patient preparation and appropriate order of draw. Accurately identify patients using two patient identifiers. Proficiently perform phlebotomy on the patient population to obtain blood specimens. Possess the ability to assess patient response to procedure and interact with the patient at a level that is understandable and comfortable for the patient. Assess patient reaction to procedures and adjust the process as indicated. Obtain medical/supervisory assistance as necessary. Accurately identify and label specimens with patient name, date of birth, date and time of collection, and collector code. Assure specimen integrity by using an aseptic technique and following appropriate procedures. Proficiently collect other samples as indicated including throat swabs, MRSA swabs, urine samples, heel sticks, finger sticks, blood cultures, and blood bank specimens. Performs arterial punctures to obtain blood specimens from adults including the appropriate collection charge. (RMH Phlebotomy only). Performs glucose tolerance and hormone stimulation specimen collection in the specified time increments, as well as accurate patient preparation. Performs research program, Lab One, and special collection kit specimen collection. Provides patient instruction in the collection and handling of personally collected specimens. Performs specialized sample collections including breath alcohol testing, random urine drug screens, pre-employment urine drug screens, and legal urine drug screens. Receives and accessions collected specimens using LIS, examines for testing acceptability, centrifuges and aliquots specimens as needed, and delivers to the appropriate section in the laboratory or batches specimens for courier pick-up. Appropriately notify testing personnel of stat requests. Accept specimens from a variety of internal and external customers; sort samples; resolve specimen identification or requisition issues; utilize LIS to appropriately receive specimens; package and track specimens for transportation to reference laboratories. Possess working knowledge of insurance processes specific to reference laboratories to assure billing is done in accordance with government regulations. Drives laboratory-owned or personal vehicles to client sites, patient homes, or facilities. Performs accurate specimen collection at client sites, patient homes, or facilities. Transports specimens properly to the lab. Assure receipt of samples to the laboratory; assure appropriate processing of samples including administrative functions for billing according to regulatory requirements. Performs limited waived testing including blood glucose monitoring according to established procedures. At the supervisors discretion perform rapid flu and strep tests, mono testing, pregnancy testing, and dipstick urinalysis according to established procedures. Perform quality control procedures and proficiency testing accurately and as close as possible to patient testing. Call critical results to the appropriate licensed caregiver and chart reports as needed. Depending on location may be required to perform electrocardiogram tracing ten lead and pediatric EKGs. Communicates critical results to authorized personnel. (Only at legacy Rockford locations). Perform result entry in the LIS. Performs temperature checks. Cleans and checks laboratory glassware. Assists with inventory and maintenance of supplies at an appropriate level Submit orders for supply acquisition; receives and stocks supplies. Fills supply requests from clients and providers. Conduct orientation and training of new partners; coach in customer service excellence on an ongoing basis; assures competence of new partners prior to the release of the partner from training program; provide input for performance evaluations for phlebotomy partners to phlebotomy supervisor. Attend annual nursing skills fair and assist in training activities at fair. Evaluate new products as necessary; provide written documentation of evaluation activities as required by regulatory agencies. Demonstrate exemplary phlebotomy skills with all types of patients; Use these skills to serve as a resource to the phlebotomy team. Takes ownership of the department; Identifies areas for improvement and makes suggestions to Phlebotomy Supervisor; Possesses the ability to resolve issues. Education and Experience High school diploma or equivalent. Three years experience as a phlebotomy technician and/or demonstrates the ability to perform above essential duties. Experience as a Paramedic, EMT, CNA, and/or MA helpful. Certifications/Licensure Phlebotomy Certification preferred Special Physical Demands The Special Physical Demands are considered Essential Job Functions of the position with or without accommodations. While performing the duties of this Job, the employee is regularly required to stand; walk; bend over; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Good eye/hand coordination and close vision are required. Frequent color vision, depth perception, and ability to adjust focus. Occasional distance vision and peripheral vision. Frequently carry items from 10-25 lbs. and push a cart greater than 50 lbs. Able to push over 100lbs occasionally. Phlebotomy, Phlebotomist, Certified Phlebotomist, Certified Phlebotomy Technician, Mobile Phlebotomist, Healthcare, Medical Assistant, Registered Phlebotomist, CNA, MA, AMT, NPA, ASCP, AMCA, ACA, AAH, NCPT, RPT, CPT, PBT, PTC

Created: 2025-09-06