PC Technician

Job Title PC Technician About our company:The Raymond Corporation is a division of the Toyota Industries Corporation. We empower you to do great work in a company with 100 years of success, innovation and growth. Our Associates are the foundation of our continued success. If you''re innovative and enjoy the thrill of making things happen - share our vision and grow with us.About the position:We''re looking for a PC Technician (temp) to supports the IT Help Desk by investigating and resolving complex computer software and hardware issues for Raymond''s internal PC users. You will: Provides Personal Computer (PC) technical support and answers Help Desk phones. Answers questions by applying knowledge of computer software, hardware and procedures. Have an in-depth understanding of and applies the fundamental concepts, practices and procedures within the field. Have an extensive knowledge of computer and peripheral equipment, network and PC operating systemsFollows procedures, policies, and guidelines for most decisions. Required to bring questions/concerns to attention of supervisor and modify procedures as directed.Responds, troubleshoots and resolves complex PC issues in a timely pletes a detailed description of each resolution for co-workers to reference when similar problems arise.Performs software and hardware upgrades as requested.Configures new PCs with the appropriate software. Provides the user with orientation when the PC is delivered.Trains and provides guidance to end-users on network/systems capabilities.Tests, monitors and repairs equipment as required. Provides input on new equipment requirements.Maintains contact with outside organizations regarding the maintenance and service of PC and related equipment.Maintains inventory of spare parts/units/software.Remains current with industry standards through internal and external training programs.About the schedule:This position is 1st shift and will work approximately 7am-4pm (varies). About you:An Associate''s Degree or a related certification is preferred.Two or more years of network/systems related experience is required.It would be great if you had:Customer Service focus in a corporate environmentExperience with Active Directory and providing Remote

Created: 2025-10-04