Customer Experience Expediter

Who We AreVermeer equips customers doing important work around the world. We are global, driven by innovation and growing. The equipment we make manages natural resources, connects people and feeds and fuels communities. We live out a caring culture, we demonstrate agility, we keep a focus on customers and are stewards of our resources. These beliefs drive our culture, determine how we treat others and steer our business.Job SummaryWork Shift2 - Second ShiftThe Customer Experience Expediter I fills sales orders for parts with customer expectations in mind while using established processes and systems. This position focuses on exceptional quality and timeliness of delivery to achieve a superior customer experience when representing Vermeer''s premium brand. This role completes emergency and stock orders through the use of scanning or printed order formats and will pick, pack and ship parts.Essential Duties and Responsibilities include the following. Other duties may be assigned.1. Demonstrate the Vermeer characteristics of caring culture, demonstrating agility, customer focused, and stewardship and model the associated behaviors.2. Complete customer order process by referencing production schedules, sales orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed; work efficiently and effectively from various shipping or receiving stations.3. Ensure premium brand strategy is met when sorting, packaging, restocking or placing materials on racks, shelves, or in bins according to documented standard work, or predetermined sequence (i.e. part number, commodity, size, product code).4. Convey materials and items from receiving or inventory locations to designated areas throughout the manufacturing facility.5. Organize and deliver parts and kits received from machine shops, supermarkets, or central receiving to internal and external customers according to standard work or referenced from the bill of materials.Education and/or Experience* High School diploma or GED required.* Less than one year related experience and/or training.* Previous manufacturing background preferred.Other Skills and Abilities* Ability to operate fork trucks, lift tables, roller floors, and carts.* Effectively present information verbally and written and respond to questions from groups of managers and suppliers.* Perform basic functions in the designated computer system.* Perform problem solving techniques and root cause analysis.* Perform multiple tasks simultaneously; ability to assess, evaluate, and carry out appropriate action for a given situation.Essential FunctionsStanding: FrequentlySitting: FrequentlyWalking: FrequentlyHand Coordination: At least average/bilateralTwisting: Rarely (up to 1 minute in position)Bending - Trunk: Rarely (up to 1 minute in position)Bending - Neck: Occasionally (up to 25 degree flex & 30 degree extension for up to 2 minutes)Elevated Work/Reach: Rarely (up to 1 minute in position)Squatting/Kneeling: Rarely (up to 1 minute in position)Climbing: RarelyPulling: Rarely (up to 80 lbs) Occasionally (up to 20 lbs) Frequently (up to 10 lbs)Pushing: Rarely (up to 80 lbs) Occasionally (up to 20 lbs) Frequently (up to 10 lbs)RH Grip: Rarely (up to 80 lbs) Occasionally (up to 20 lbs) Frequently (up to 10 lbs)LH Grip: Rarely (up to 80 lbs) Occasionally (up to 20 lbs) Frequently (up to 10 lbs)RH Pinch: Rarely (up to 15 lbs) Occasionally (up to 5 lbs) Frequently (up to 2 lbs)LH Pinch: Rarely (up to 15 lbs) Occasionally (up to 5 lbs) Frequently (up to 2 lbs)Floor to Waist Lift: Rarely (up to 50 lbs) Occasionally (up to 20 lbs)Horizontal Lift: (up to 50 lbs) Occasionally (up to 20 lbs) Frequently (up to 10 lbs)Waist to Crown Lift: Rarely (up to 40 lbs) Occasionally (up to 5 lbs)Certificates, Licenses, RegistrationMust have the ability to obtain a Vermeer Forklift Operators License.Work LocationONSITE: A team member''s day-to-day work is best done on a Vermeer campus. If work content can be occasionally completed at an offsite location, discuss potential arrangements with your manager.Equal Opportunity EmployerAt Vermeer Corporation, we believe in the value of your unique identity, background, and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity, veteran status or any other status protected by the law. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact Team Member Solutions at (641) 621-8767 or at [Click Here to Email Your Resumé]terested? We''d love to get to know you.

Created: 2025-09-06