Service Monitor & Control Software Engineer - CO

Ready for What''s Next? Kratos is a company that strives to innovate and collaborate to make the world a better place. From ground control to outer space, you can contribute to work that matters with a company where diversity, integrity and inclusion are shared values. We''re committed to fostering an environment for every teammate that''s welcoming with great opportunity for professional growth. Find your future together with us.Kratos Space is seeking an experienced Service Monitor & Control Software Engineer to join our team.Kratos is a leader in assured aerospace communication solutions and services. We are cutting-edge innovators and creative problem solvers working collaboratively to solve our customers'' toughest challenges. We are a trusted partner-driven by doing the right thing and achieving maximum success for our customers, our partners and ourselves. Kratos has an initiative to design and deploy new capabilities, producing new value for existing and new customers, by leveraging our existing and evolving global infrastructure and Kratos products.As a Monitor and Control Engineer, you will engage with an experienced cross-disciplinary team to design, integrate, test, and deploy innovated end to end MNC Solution. You will work closely with colleagues throughout KGSN inter-disciplinary team, and collaborate with Operations and Product SME''s, in-order to ensure our system is Service Focused and proactively monitored and controlled. As the M&C SME, you will be responsible for pushing the limits of our current Kratos Products, focusing on fit for purpose development around Service Monitoring and Control.Job Duties and Responsibilities include:* Analyze Customer or Engineering Service requirements and prepare effective M&C solution* Design, develop, and implement Service Chain focused UI keeping with ''3 Clicks'' to get to Root Failure* Design, develop, and implement Service focused Status Screens and Dashboards* Expose, ingest Events/Alarms and design/implement correlation Alarming to enable Service Event Management* Perform MNC platform stability and performance testing* Build Automated and semiautomated control functions to reduce operational workload* Work close collaboration with Service/Solution owner and Operations for fit for purpose design* Gather information from a wide variety of sources across all platforms to analyze for correlations* Document incidents, workaround, root cause analysis, and corrective actions* Perform system checkouts and testing of system upgrades and patches in the operational environments* Coordinate with operations on system outages and make decision on system failover* Collaborate with other systems administrators, storage admin, application developers, and network engineers to solve complete problems* Deep dive on technical details and lead problem resolution when needed* Communicate project status in a way that drives and elevates decision making* Provide tier 3&4 level support to all incident''s escalations and problems* Document and run test procedures, create user, installation, and administration documentation* Diagnose and resolve Operations escalation Incidents and ProblemsExperience/Background* • 3 + years'' experience with UI/UX design and Implementation and data aggregation* 3 + years'' experience programming/scripting in PS, Java, Python, PHP, Angular/JS, HTML/CSS* 3+ years'' experience in Linux or UNIX* 3+ years'' experience in MS Windows Environments* Experience with SQL technologies* Experience in utilizing various software api technologies such as REST, RPC, SOAP, JSON/XML, ect* Strong understanding of industry standard status and control protocols: SNMP v2/3, WMI, ect* Basic understanding of networking, addressing, routing and associated hardware* Experience working with or within ITIL, DevOps, and Network Operation* Strong communication and listening skills* Strong technical aptitude, independent research skills and attention to detail* Self-starter and ability to lead development, integration and test activities* Positive attitude and the ability to thrive in a fast-paced, ever-changing environment* US Citizenship is required* Secret clearance requiredPreferred* Hands-on experience with Kratos Compass, Neuralstar, and other Kratos products will be an added advantage* Hands-on experience with industry standard Monitor & Control platforms configuration and implementation* Experience working in a Network Operation Center Environment* Experience with virtual, distributed, and cloud computing will be advantage* BS in Computer Science related technical discipline or equivalent professional experience* Understanding of Satellite Network Management System architectures.* Understanding of Satellite Communication Technologies in an Operations environment* Understanding of Cloud Technologies, such as: AWS, Microsoft Azure or Google Cloud Platform* Understanding of development and management of Service orientated solutions is a petitive salary based on experience and education$100,000 - $120,000Kratos is a leader in assured aerospace communication solutions and services. We are cutting-edge innovators and creative problem solvers working collaboratively to solve our customers'' toughest challenges. We are a trusted partner-driven by doing the right thing and achieving maximum success for our customers, our partners and ourselves.Kratos is valued for our ability to design and deliver leading edge, resilient solutions for aerospace communication, control, awareness and mission success across a continuum of offerings-from commercial to tailored custom solutions and integrated programs. Customers trust us to stay relevant and know we are in it for the long-haul. We bring both the capability and confidence that our customers value and depend on. And, we always deliver.At Kratos, we encourage an entrepreneurial spirit balanced with fiscal and operational discipline. We work hard, we solve hard problems, and we look out for and take care of our customers, each other and our families. Protecting and enabling our nation and global customers through innovative aerospace solutions is what motivates us. We continually build trusted relationships with our peers, our partners and customers, and we take ownership for our actions-always doing the right thing.

Created: 2025-11-15