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MILITARY PATHWAYS DIRECT HIRE Transactions Manager ...

JPMorgan Chase Bank, N.A. - Westerville, OH

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Job Description

Military Pathways Direct Hire Program - Consumer & Community Banking - Transactions Manager Branch Relations, Associate The JPMorgan Chase & Co. Military Pathways Direct-Hire Program is a highly selective program that connects top veteran talent to essential roles at JPMC and provides candidates the training, support and exposure they need to grow into future leaders across our most demanding businesses. Military Veterans have a unique set of experiences and leadership abilities that are greatly valued in our organization. As a member of the Military Pathways Direct-Hire Program, you will receive: Induction training and acclimation support in your first month on the job 12 -months of program support, coaching and career development from our dedicated Pathways team Networking opportunities with your Pathways colleagues Exposure to senior members of the business Professional skills training throughout the year to complement your on-the-job experience This approach will enable you to create a network and set you up for success as you enter your career at JPMC. Job Description Centralized Transaction Operations (CTO) provides a wide range of global operational support and services for retail, commercial, treasury, asset wealth management and credit card customers. CTO has approximately 3,600 employees. Payment Services provides a variety of services for both individual and corporate customers across all JPMorgan Chase lines of business. Core operations of payment processing include the posting, capture and clearing of checks and processing and movement of cash through the network. The business units within the group continually implement cutting edge technology and their commitment has distinguished them as industry leaders. Payment Services has approximately 600 employees. The Cash and Check Services Team manages armored supplier services, including cash, coin and check processing, Federal Reserve transportation, ATM cash inventory management, cash replenishment, and deposit service scheduling for more than 5,000 ATMs and all Chase banking center locations. The team also manages more than 100 cash vaults (supplier outsourced and Chase-owned) and owns customer set-up and daily support services for the cash and check vault product. Cash and Check Services has approximately 200 employees. As a Transactions Manager you will be involved in: SharePoint administration; ownership Data administration and ownership Review of quarterly PI scans Monthly Business Reviews Record Retention and management Letter Review/Administration Metrics/Scorecard Key Messages and Deliverables Relationship with Control Partner Serving as high level point of contact for Cash and Check Services Skills required : U.S. Military Veteran with 4+ years of service 0-7 years of separation from military service Multi-tasking Issue resolution Organizational skills Oral & written communication Time management Analytical skills Strategic planning Knowledge required: LOB knowledge Business processes and procedures Product knowledge Industry knowledge Business'' strategic direction This position may require you to work non-traditional hours and/or additional hours as business needs arise. ccbopsjobs About Us Chase is a leading financial services firm, helping nearly half of America''s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants'' and employees'' religious practices and beliefs, as well as any mental health or physical disability needs. The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the ''WELL Health-Safety Rating'' for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment. As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm''s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm''s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law. Equal Opportunity Employer/Disability/Veterans About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We''re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. Operations teams develop and manage innovative, secure service solutions to meet clients'' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Chase is a leading financial services firm, helping nearly half of America''s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants'' and employees'' religious practices and beliefs, as well as any mental health or physical disability needs. The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the ''WELL Health-Safety Rating'' for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm''s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm''s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.Equal Opportunity Employer/Disability/Veterans

Created: 2025-11-15

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