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PHARMACY ORDER ENTRY TECH

BrightSpring Health Services - Louisville, KY

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Job Description

Our Company PharMerica Overview Join our PharMerica team! PharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a non-retail pharmacy environment. Our organization is in high growth mode, which means advancement opportunities for individuals who are looking for career progression! $3,000 Sign-On/Retention Bonus! $19/hr for Licensed Pharmacy Technicians $22/hr for Nationally Certified Technicians Shift Differential offered on top of base pay* (2nd shift - $2.00/hr & mid shift - $1.50/hr) Schedule: 2:30pm to 11pm Monday-Friday (every third weekend and rotating holidays) Paid National Certifcation Paid initial & renewal of various state registrations We offer:Flexible schedules Competitive pay Shift differential Health, dental, vision and life insurance benefits Company paid STD and LTD Tuition Assistance Employee Discount Program 401k Paid-time off Tuition reimbursement Non-retail/Closed-door environmentOur Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today! Responsibilities Triage, interpret and input orders into computerized med order system while meeting accuracy and productivity standards of the pharmacy. Audits input versus documentation and makes corrections as neededPrepares source data for computer entry by compiling, sorting and verifying informationEnsures completion of necessary information from entry sheets, electronic orders and medication orders for data entry and account setup in dispensing system. Review and route documents to appropriate department(s)Verify payers and demographic information. Where applicable, fill in gaps in demographic information. Ability to research payer benefits and provide residents with information regarding covered and cost-effective alternatives as appropriateWorking knowledge of drug reimbursement procedures (i.e. benefit investigations, prior authorizations and letters of medical necessity)Resolve denials identified through adjudication and follow-up on claims in point of sale (POS)Maintain current knowledge of Medicaid and Medicare D claim regulations and processesBe willing to obtain out of state technician licensure/registration as deemed necessaryWorks with responsible parties, receiving in/out bound telephone calls, clarifies and resolves invoice related inquiries and credit limitsWorks with Pharmacy Directors, and Client Billing Services Offices (CBSO) to resolve customer concerns/issuesWorks with associates in other functional areas, account management representatives and regional operations to resolve customer service problemsPerforms customer satisfaction calls as needed. Provide excellent customer service to external and internal customers in accordance with Company valuesWorks with other functional areas to resolve customer problems, document problems in designated database, and notify appropriate parties of what action(s) need to be takenWorks under immediate supervision and relies on instructions and pre-established guidelines to perform the functions of the jobPerform related clerical duties and other tasks as assigned Qualifications Education/Learning Experience:Required: High School Diploma or equivalentWork Experience:Required: One-year experience in data entryRequired: One-year experience in customer serviceRequired: One-year experience in retail pharmacyDesired: Experience with admissions and collectionsSkills/Knowledge:Required: Ability to communicate effectively. Skilled in operating a computer. Skilled in performing detailed workLicenses/Certifications:Required: State registered/licensed Pharmacy Technician PTCB National Certification must be obtained within six (6) months of start date. Upon completion of PTCB, you will be eligible for an increase to your hourly rate of pay. Behavior Competencies:Required: Detail orientation; Organization and Planning About our Line of Business PharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations. PharMerica is one of the nation''s largest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades. For more information about PharMerica, please visit . Follow us on Facebook , Twitter , and LinkedIn .

Created: 2025-11-01

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